Brandi Tew
Rome,PA
Summary
Spearheaded creation of quality department, driving product usability and performance enhancements via thorough testing and effective cross-functional team engagement.
Overview
9
9
years of professional experience
Work History
Senior Quality Assurance Analyst
Valley Medical Center
Renton, Washington
10.2015 - 01.2023
- Assisted with go-live support by providing prompt responses and solutions.
- Performed detailed testing cycles to verify system functionality.
- Served as the key liaison between clients and IT to fulfill requirements.
- Supported initiatives aimed at enhancing clinic workflows and patient services.
- Streamlined billing operations for cardiology clinic to improve revenue management.
- Adjusted workflows for EKG processes.
EHR Consultant
Ballista Consulting
Seattle, Washington
10.2013 - 10.2015
- Provided full go-live support with actionable responses and resolutions to ensure seamless EHR implementation.
- Executed thorough testing cycle to ensure system reliability.
- Acted as primary contact between customer and IT to address needs.
- Facilitated meaningful change initiatives to improve clinic operations and patient care.
- Optimized billing processes for cardiology clinic to enhance revenue cycle management.
- Reconfigure workflows for EKG.
Education
A.S. - Nuclear Medicine
Ferris State University
Big Rapids, MichiganBachelor's - Business Administration
University of Phoenix
Master's - Emergency and Disaster Management
Touro University California
Master's - Public Health in Epidemiology
Walden University
Skills
Achieved high software quality through effective quality assurance processes
Delivered successful software testing lifecycles that minimized defects and improved reliability
Accelerated test automation, resulting in faster testing cycles and reduced time to market
Identified and analyzed defects, leading to actionable insights and improved product quality
Designed and developed comprehensive test cases and scripts that enhanced testing coverage
Conducted root-cause analysis, significantly reducing recurring issues and enhancing overall product quality
Implemented process improvements that streamlined workflows and increased testing efficiency
Managed defects expertly, ensuring swift resolution and minimal disruption to project timelines
Established best practices that improved the quality assurance framework across the organization
Increased time efficiency through optimized testing processes and resource management
Enhanced project outcomes through proactive cross-functional collaboration
Resolved testing challenges through innovative problem-solving approaches
Monitored and reported quality metrics to drive continuous improvement efforts
Led team leadership and mentorship initiatives that fostered professional growth and development
Communicated effectively with stakeholders, ensuring alignment on project objectives
Maintained a strong attention to detail, resulting in higher quality deliverables
Timeline
Senior Quality Assurance Analyst
Valley Medical Center
10.2015 - 01.2023
EHR Consultant
Ballista Consulting
10.2013 - 10.2015
Master's - Public Health in Epidemiology
Walden University
Master's - Emergency and Disaster Management
Touro University California
Bachelor's - Business Administration
University of Phoenix
A.S. - Nuclear Medicine
Ferris State University