Hi, I’m
Brandi Whiteman
Customer Service
Summary
Dynamic and self-motivated professional with a friendly demeanor and strong customer service skills, honed at Super 1 Foods. Proven ability to enhance team collaboration and improve operational efficiency, while consistently delivering high-quality results. Adept at utilizing computer skills to streamline processes and elevate customer satisfaction.
Overview
25
years of professional experience
Work History
Super 1 Foods
Curbside Pickup
06.2021 - 11.2022
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Amanda Jones
Exxon Travel Center and Greyhound Bus Station
02.2017 - 12.2021
Job overview
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Jean Baker
Bakers Cleaning Services
04.2004 - 06.2016
Job overview
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Implemented system for tracking ingredient usage, reducing costs by optimizing order quantities.
- Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
John and Jean Baker
Baker's Transmission and Body Shop
01.1998 - 11.2003
Job overview
- Trained and supervised new employees on bakery operations and procedures.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Initiated customer feedback system to gather insights on product preferences and areas for improvement.
- Achieved significant reduction in customer wait times by optimizing workflow and baking schedules.
- Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
- Increased customer satisfaction with friendly and efficient service.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Processed customer orders and payment transactions.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Operated cash registers and processed payments accurately.
Education
New Boston High School New Boston, TX
Ged
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Timeline
Curbside Pickup
Super 1 Foods
06.2021 - 11.2022
Exxon Travel Center and Greyhound Bus Station
Amanda Jones
02.2017 - 12.2021
Bakers Cleaning Services
Jean Baker
04.2004 - 06.2016
Baker's Transmission and Body Shop
John and Jean Baker
01.1998 - 11.2003
New Boston High School
Ged