Hi, I’m
Brandi Whiteman
Customer Service
Summary
Dynamic and self-motivated professional with a friendly demeanor and strong customer service skills, honed at Super 1 Foods. Proven ability to enhance team collaboration and improve operational efficiency, while consistently delivering high-quality results. Adept at utilizing computer skills to streamline processes and elevate customer satisfaction.
Overview
25
years of professional experience
Work History
Super 1 Foods
Curbside Pickup
06.2021 - 11.2022
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Amanda Jones
Exxon Travel Center and Greyhound Bus Station
02.2017 - 12.2021
Job overview
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Jean Baker
Bakers Cleaning Services
04.2004 - 06.2016
Job overview
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Implemented system for tracking ingredient usage, reducing costs by optimizing order quantities.
- Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
John and Jean Baker
Baker's Transmission and Body Shop
01.1998 - 11.2003
Job overview
- Trained and supervised new employees on bakery operations and procedures.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Initiated customer feedback system to gather insights on product preferences and areas for improvement.
- Achieved significant reduction in customer wait times by optimizing workflow and baking schedules.
- Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
- Increased customer satisfaction with friendly and efficient service.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Processed customer orders and payment transactions.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Operated cash registers and processed payments accurately.
Education
New Boston High School New Boston, TX
Ged
Skills
Friendly, positive attitude
Timeline
Curbside Pickup
Super 1 Foods
06.2021 - 11.2022
Exxon Travel Center and Greyhound Bus Station
Amanda Jones
02.2017 - 12.2021
Bakers Cleaning Services
Jean Baker
04.2004 - 06.2016
Baker's Transmission and Body Shop
John and Jean Baker
01.1998 - 11.2003
New Boston High School
Ged
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