BRANDI WILLIAMS
Summary
Dedicated professional experienced in transportation, customer service, and public safety support. Skilled in maintaining order, following procedures, and managing challenging situations with effective communication. Seeking Correctional Officer position to leverage leadership, observational, safety, and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Delivery Driver
FedEx Express
08.2022 - Current
- Delivered and picked up packages, ensuring timely and accurate service to residential and commercial locations.
- Follow strict delivery schedules and company procedures.
- Maintained accurate delivery and customer interaction records, supporting operational efficiency.
- Provided professional customer service, enhancing company reputation and customer satisfaction.
- Operate company vehicles safely and efficiently.
School Bus Driver
AM Bus Company
02.2015 - 11.2023
- Transported students and staff to schools, field trips, and events, ensuring timely arrivals.
- Maintained order and enforced safety protocols to protect passengers throughout the journey.
- Followed transportation regulations and safety protocols.
- Facilitated clear communication with parents, school staff, and students to address concerns and provide updates.
- Conducted routine vehicle inspections and reported concerns.
Owner/Operator & Hair Stylist
D’Mariyhas Salon & Boutique
11.2018 - 12.2022
- Managed daily business operations and enhanced customer service experience.
- Resolved customer concerns professionally and efficiently.
- Maintained clean, safe, professional environment to promote positive client experience.
Traffic Control Aide
Office of Emergency Management & Communications (OEMC)
03.2017 - 12.2020
- Directed traffic at city events and airports throughout Chicago.
- Ensured public safety and orderly traffic flow during events.
- Communicated with law enforcement, event personnel, and the public.
- Coordinated with law enforcement, event personnel, and the public to facilitate communication.
- Maintained professionalism in high-traffic, fast-paced environments.
Food Service Aide & Housekeeper
University of Chicago Medical Center
02.2006 - 08.2009
- Delivered food trays to patients and family members, ensuring timely and accurate service to enhance patient satisfaction.
- Provided courteous service to patients, visitors, and staff.
- Maintained cleanliness and sanitation of patient rooms and hospital areas.
- Followed infection-control and safety procedures.
- Provided courteous service to patients, visitors, and staff, fostering a positive atmosphere in the facility.
Education
High School Diploma -
Hyde Park Academy High School
Business and Early Childhood Development Coursework -
Olive-Harvey College
Skills
- Transportation & Logistics
- Safety Compliance
- Attention to Detail
- Record Keeping
- Cash Handling/Cashier Experience
- Cleaning and Sanitation
- Time Management
- Public Safety Awareness
- Problem Solving
- Team Collaboration
- Team communication
- Customer Service
- Public interaction
- Communication Skills
- Conflict Resolution
- Diverse populations
- Safety Compliance
Timeline
Delivery Driver
FedEx Express
08.2022 - Current
Owner/Operator & Hair Stylist
D’Mariyhas Salon & Boutique
11.2018 - 12.2022
Traffic Control Aide
Office of Emergency Management & Communications (OEMC)
03.2017 - 12.2020
School Bus Driver
AM Bus Company
02.2015 - 11.2023
Food Service Aide & Housekeeper
University of Chicago Medical Center
02.2006 - 08.2009
High School Diploma -
Hyde Park Academy High School
Business and Early Childhood Development Coursework -
Olive-Harvey College