Brandi Whatley
Houston,TX
Summary
Driven professional with a proven track record in customer engagement and inventory control, demonstrated during my tenure at Silver Eagle Distributors. Excelled in enhancing operational efficiency and problem-solving, leading to significant sales incentives. Skilled in guest relations and scheduling coordination, I consistently exceed employer expectations by focusing on impactful achievements.
Overview
20
20
years of professional experience
Work History
On-premise Strike Sales
Silver Eagle Distributors
08.2017 - 08.2024
- Managed inventory counts for bars and restaurants.
- Sold new products and managed their inventory for two hundred plus accounts.
- Won multiple monthly incentives on sales.
- Self motivated to create great customer relationships.
- Performed job using internet, Microsoft Office software.
- TABC licensing up to date.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products promptly.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
General Manager
The Republic House
08.2016 - 08.2017
- Hiring, training and creates employee schedules.
- Managing and resolving customer complaints and ensuring the bar's inventory is well stocked.
- Legal compliance -Ensure the bar is complaint with all local, state and federal regulations.
- Keeping up with the licensing requirements.
- Financial management to help maintain a budget and monitor cost and profit margins.
- Performing payroll transactions, reviewing revenue numbers and making recommendations for salary and wage evaluations and increases.
Assistant Front Office Manager
Alliance Health Resources
07.2015 - 08.2016
- Answering phones.
- Data entry.
- Scheduling and canceling appointments.
- Inventory control.
- Handling medical charts, updating charts and filing.
- Insurance verification.
- Receiving and sending emails.
- Performing vitals, audiograms.
Store Manager
Velocity Powersports
02.2011 - 11.2014
- Answering phones.
- Data entry, accounts receivable and accounts payable.
- Office manager.
- Assistant finance manger.
- Website maintenance.
- Customer service and vendor relationship management.
- Inventory management control.
- Credit application processing.
Front Desk Receptionist/Front and Back Office Medical Assistant
Sharon Wallace MD
03.2004 - 11.2010
- Answering multi-line phones.
- Insurance verification.
- Scheduling and canceling appointments.
- Billing and coding.
- Working closely with patients.
- Performing vitals, injection and assisted in wellness exams in addition to minor procedures.
- Balancing daily deposits.
- Assisted physician with medical weight loss programs.
Education
No Degree - General Studies
San Jacinto College District
Pasadena, TXHigh School Diploma -
Sam Rayburn High School
Pasadena, TX05.2000
Skills
- Customer engagement
- Problem solving
- Guest relations
- Scheduling coordination
- Operational efficiency
- Inventory control
Timeline
On-premise Strike Sales
Silver Eagle Distributors
08.2017 - 08.2024
General Manager
The Republic House
08.2016 - 08.2017
Assistant Front Office Manager
Alliance Health Resources
07.2015 - 08.2016
Store Manager
Velocity Powersports
02.2011 - 11.2014
Front Desk Receptionist/Front and Back Office Medical Assistant
Sharon Wallace MD
03.2004 - 11.2010
No Degree - General Studies
San Jacinto College District
High School Diploma -
Sam Rayburn High School
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