Brandi Wilson
San Francisco Bay Area,CA
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
Housing Industry Foundation
07.2024 - Current
- Manage financial data and support the Managing & Executive Director
- Oversee multiple programs and manage organizational databases
- Coordinate event preparation and assist with office operations
- Conduct data analysis, reporting, and audits
Office Manager
Clean Roofing
07.2023 - 07.2024
- Managed permitting processes, invoicing, and payroll using QuickBooks
- Conducted job costing and production analysis to optimize efficiency
- Oversaw customer relations and supported executive leadership
Assistant Office Manager/Service Advisor
California Collision
10.2016 - 07.2023
- Delivered exceptional customer service and handled data analysis
- Managed accounts receivables/payables and insurance-related processes
- Supervised project management for 30+ vehicles
Office Manager
Awaken Chiropractic
02.2019 - 05.2023
- Streamlined client flow for over 60 clients daily and managed physician calendars
- Coordinated filing, billing (Super-bills), and client relationship initiatives
Server
Pappo
09.2019 - 09.2022
- Provided high-quality dining experiences in a fast-paced environment
- Developed excellent multitasking and time-management skills
Research Assistant
UC Berkeley NIH Bridges to Baccalaureate Program
06.2021 - 08.2021
- Assisted Ph.D
- Student research by performing data analysis and creating scientific posters
Assistant Manager
Mr. Pickle's Sandwich Shop
01.2014 - 01.2018
- Managed inventory control, employee scheduling, and onboarding processes
Education
Associate's - Nutrition Sciences
Chabot College
01.2021
Skills
- Operations & Office Management
- Customer Service & Relationship Building
- Data Analysis & Reporting
- Project Management
- QuickBooks & Financial Management
- Calendar & Event Coordination
Timeline
Operations Manager
Housing Industry Foundation
07.2024 - Current
Office Manager
Clean Roofing
07.2023 - 07.2024
Research Assistant
UC Berkeley NIH Bridges to Baccalaureate Program
06.2021 - 08.2021
Server
Pappo
09.2019 - 09.2022
Office Manager
Awaken Chiropractic
02.2019 - 05.2023
Assistant Office Manager/Service Advisor
California Collision
10.2016 - 07.2023
Assistant Manager
Mr. Pickle's Sandwich Shop
01.2014 - 01.2018
Associate's - Nutrition Sciences
Chabot College
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