BRANDI WOODSTOCK
Medford,OR
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
23
23
years of professional experience
Work History
Store Manager
Ross Dress for Less
Medford, OR
09.2022 - Current
- Directed daily operations to enhance customer experience and optimize store layout.
- Managed inventory control processes, reducing stock discrepancies and improving accuracy.
- Trained and mentored staff on sales techniques and customer service best practices.
- Implemented promotional strategies to drive sales growth and increase foot traffic.
- Developed employee schedules, ensuring adequate staffing levels during peak hours.
- Analyzed sales reports to identify trends, informing strategic decision-making for product placement.
Store Manager
Burlington
Medford, OR
07.2021 - 08.2022
- Led teams of assistant managers, supervisors, and store associates to implement established company policies and initiatives effectively.
- Ensure Assistant Managers and store team members are fulfilling their individual responsibilities
- Collaborated with Assistant Store Manager to oversee receiving transfers, debits, damages, returns-to-vendor (RTVs), and charge-back documentation for inventory accuracy.
- Manage multi-million dollar sales volume and expense budget including review of all associated reporting and record-keeping
- Recruitment, screening and hiring of associates in order to meet store staffing needs
- Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members
- Handle personnel and associate relations issues
- Payroll budget management, workforce management and scheduling
- Facilitate effective communication and partnerships between and among store team, regional management team and other partners within the company
Store Manager
Burlington
Vancouver, WA
11.2019 - 07.2021
Store Manager
Burlington
Jantzen Beach, OR
06.2018 - 11.2019
Assistant Store Manager of Operations
Burlington
Vancouver, WA
05.2017 - 06.2018
Training Store Manager
Ross Dress for Less
Vancouver, WA
06.2015 - 05.2017
- Responsible for all phases of the store’s operations. Managed and controlled store operations to ensure company standards and expectations are consistently met.
- Execution of business plan and associated programs that delivered the desired sales and profit results, while maintaining high quality customer service. Recruited, trained, and developed Associates of all levels.
- In addition to Store Manager responsibility, I was also the Area Trainer for all internal and external management trainees.
Training Store Manager
Ross Dress for Less
Portland, OR
01.2014 - 06.2015
- This was a relocation treated as a new store opening.
- Responsible for all aspects of new store opening: hiring, fixtures, graphics, training, and merchandising.
- Selected to host two college interns in the summer of 2014, then again in 2015, and 2016. At the end of the program each intern received job offers.
Store Manager
Ross Dress for Less
Portland, OR
04.2013 - 01.2014
- Asked to take over the Downtown Portland location because it was no longer meeting expected metrics. Upon taking over the store it had twelve strikes. Within nine months ten of the twelve strikes were corrected.
Store Manager
Ross Dress for Less
Portland, OR
08.2010 - 04.2013
- Selected to open a new store.
- Achieved number two store in the company for new stores.
- Achieved number one store in the district in 2012.
Store Manager
Ross Dress for Less
Corvallis, OR
09.2009 - 08.2010
Assistant Store Manager
Ross Dress for Less
Grants Pass, OR
02.2008 - 09.2009
- Selected to open a new store.
- Began the hiring and training process for the new location at the Medford location.
Area Supervisor
Ross Dress for Less
Medford, OR
03.2004 - 02.2008
Stockroom Supervisor
Ross Dress for Less
Beaverton, OR
08.2003 - 03.2004
Education
High School Diploma -
SOUTH MEDFORD HIGH
Medford, OR04-2004
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Friendly and positive
- Shift scheduling
- Inventory control
- Recruitment and hiring
ADDITIONAL INFORMATION
- Selected to oversee and aide other managers in new store openings, including opening in new markets.
- Assisted and provided leadership to sister stores in the absence of a Store Manager. Assisted District Manager by conducting store visits.
- Temporarily took on District Manager responsibility. Overseeing six stores in the Seattle market for a month while a new District Manager was selected and trained.
- Participated in the company MAP (Manager Assessment Program) process. By both being assessed and being the assessor.
Timeline
Store Manager
Ross Dress for Less
09.2022 - Current
Store Manager
Burlington
07.2021 - 08.2022
Store Manager
Burlington
11.2019 - 07.2021
Store Manager
Burlington
06.2018 - 11.2019
Assistant Store Manager of Operations
Burlington
05.2017 - 06.2018
Training Store Manager
Ross Dress for Less
06.2015 - 05.2017
Training Store Manager
Ross Dress for Less
01.2014 - 06.2015
Store Manager
Ross Dress for Less
04.2013 - 01.2014
Store Manager
Ross Dress for Less
08.2010 - 04.2013
Store Manager
Ross Dress for Less
09.2009 - 08.2010
Assistant Store Manager
Ross Dress for Less
02.2008 - 09.2009
Area Supervisor
Ross Dress for Less
03.2004 - 02.2008
Stockroom Supervisor
Ross Dress for Less
08.2003 - 03.2004
High School Diploma -
SOUTH MEDFORD HIGH