Brandi Zamora
Twin Falls,ID
Summary
Empathetic Resident Care Associate passionate about supporting patients by delivering high-quality care and friendly companionship. Collaborating with interdisciplinary teams to execute individualized care plans and achieve positive patient outcomes. Excellent communication skills across all levels of organization.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Resident Care Associate
Altitude Supported Living LLC
Twin Falls, ID
04.2024 - 08.2025
- Assisted residents with daily living activities and personal care needs.
- Maintained a safe and clean environment for residents and staff.
- Communicated effectively with team members regarding resident care plans.
- Supported recreational activities to enhance resident engagement and well-being.
- Documented resident progress and changes in behavior or condition.
Lead Medication Technician
Grace Assisted Living
Twin Falls, Idaho
02.2023 - 10.2024
- Administered medications to residents in accordance with care plans and protocols.
- Supervised medication inventory and ensured proper storage and labeling practices.
- Trained new staff on medication administration procedures and safety protocols.
- Collaborated with healthcare professionals to update resident medication records.
- Monitored residents for side effects and communicated concerns to nursing staff.
- Maintained accurate documentation of medication administration in electronic systems.
- Obtained, recorded and reported patient vital signs for medication administration.
Inventory Specialist
Montauk Renewables
Jerome, Idaho
01.2022 - 06.2023
- Managed inventory levels to ensure availability of renewable energy components.
- Conducted regular audits to maintain accurate inventory records and reduce discrepancies.
- Collaborated with procurement to streamline supply chain processes for sustainability efforts.
- Trained new staff on inventory procedures and best practices for efficient workflow.
- Participated in physical inventory counts to keep information accurate and current.
- Maintained accurate and up-to-date inventory records.
- Investigated discrepancies between physical count and computer records.
Server Trainer
Denny's Restaurants Franchise Association
Twin Falls, ID
05.2020 - 01.2022
- Trained new servers on menu knowledge and customer service standards.
- Developed training materials and resources for server orientation programs.
- Conducted performance evaluations to assess server skills and competencies.
- Assisted in onboarding new hires by providing hands-on training experiences.
- Provided one-on-one support to ensure successful completion of training objectives.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
Denny's Restaurants Franchise Association
Highland, California
02.2014 - 05.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated them to the kitchen staff efficiently.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with team members to enhance overall guest experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted in inventory management by restocking supplies as needed.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
Denny's Restaurants Franchise Association
Las Vegas, Nevada
09.2009 - 01.2014
- Provided excellent customer service to enhance dining experiences.
- Took accurate orders and communicated them to the kitchen staff.
- Managed cash register operations and processed customer payments efficiently.
- Upsold menu items to enhance guest experiences and increase sales opportunities.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Some College (No Degree) - Psychology
San Bernardino Valley College
San Bernardino, CASome College (No Degree) - Hospitality Administration And Management
San Bernardino Valley College
San Bernardino, CASkills
- Resident care
- Medication administration
- Care plan documentation
- Vital signs monitoring
- Safety protocol compliance
- Staff training
- Effective communication
- Problem solving
- Customer service
- Compassionate caregiving
- Heartsaver first aid CPR AED
Certification
- AED Certification
- Infant/Child/Adult CPR Certification
Accomplishments
- Graduated high school with honors
- Wrote and published a poetry book called "Voices of the Heart"
References
References available upon request.
Timeline
Resident Care Associate
Altitude Supported Living LLC
04.2024 - 08.2025
Lead Medication Technician
Grace Assisted Living
02.2023 - 10.2024
Inventory Specialist
Montauk Renewables
01.2022 - 06.2023
Server Trainer
Denny's Restaurants Franchise Association
05.2020 - 01.2022
Server
Denny's Restaurants Franchise Association
02.2014 - 05.2020
Server
Denny's Restaurants Franchise Association
09.2009 - 01.2014
Some College (No Degree) - Psychology
San Bernardino Valley College
Some College (No Degree) - Hospitality Administration And Management
San Bernardino Valley College