Lilly Phillips
Lexington,KY
Summary
High school graduate with plans to pursue a nursing degree at a reputable institution. Committed to developing clinical skills and providing compassionate patient care. Eager to contribute to healthcare through dedicated study and hands-on experience. Strong foundation in science and a passion for helping others.
Overview
4
4
years of professional experience
Work History
Resident Care Associate
Walkers Trail Senior Living
Danville, Kentucky
02.2026 - Current
- Assisted residents with daily living activities and personal care needs.
- Documented resident care plans and progress in electronic health records, ensuring accurate and timely information for care continuity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with team members to coordinate and enhance resident care delivery, improving overall resident satisfaction.
- Trained new staff on best practices in resident care procedures.
- Provided emotional support to residents experiencing stress or anxiety, fostering a compassionate environment that promoted well-being.
- Responded quickly and appropriately in emergency situations following established protocols.
Sales Associate
Scrub World
Lexington, Kentucky
09.2025 - 05.2026
- Assisted customers in selecting medical scrubs and accessories.
- Educated customers about fabric care and product features.
- Collaborated with team members to efficiently restock merchandise, ensuring product availability.
- Handled customer inquiries and resolved issues promptly, contributing to customer satisfaction.
- Monitored inventory levels and reported restocking needs regularly.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Receptionist
Highgrove Senior Living
Lexington, Kentucky
09.2022 - 02.2026
- Greeted residents and visitors warmly, fostering a welcoming environment.
- Managed phone calls efficiently, directing inquiries to appropriate staff members.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Responded to resident needs promptly, enhancing comfort and satisfaction.
- Maintained accurate records of visitor logs and resident information.
- Ensured reception area remained organized, clean, and inviting for guests.
- Coordinated appointment schedules with residents and staff, maximizing time management.
- Collaborated with staff to improve communication flow across departments.
Education
High School Diploma -
Henry Clay High School
Lexington 06-2026
Skills
- Resident care
- Dementia care
- ADL support
- Care plan management
- Electronic health records
- Appointment scheduling
- Time management
- Team collaboration
- Patient advocacy
- Dressing assistance
- Interpersonal communication
- Social interaction
Timeline
Resident Care Associate
Walkers Trail Senior Living
02.2026 - Current
Sales Associate
Scrub World
09.2025 - 05.2026
Receptionist
Highgrove Senior Living
09.2022 - 02.2026
High School Diploma -
Henry Clay High School