Brandi Dannielle Burr
Salt Lake City,UT
Summary
Valid license and clean driving history.
Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.
Overview
9
9
years of professional experience
Work History
Driver
Lyft
Salt Lake City, UT
05.2016 - Current
- Provide safe and reliable transportation for passengers
- Maintained a clean and safe car for my passenger to feel comfortable
- Used GPS, learned roads and followed directions
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Utilized GPS and maps for efficient route planning.
- Adhered to traffic laws and regulations to prevent accidents.
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Managed fuel consumption and expenses for vehicle operations.
- Enhanced customer satisfaction by providing courteous and professional service.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Achieved consistently high customer scores due to exceptional service.
Warehouse Worker
UPS
Salt Lake City, Utah
11.2024 - 02.2025
- Attended regular meetings with management team members to discuss productivity goals.
- Ensured proper placement of materials on shelves.
- Loaded and unloaded shipments from trucks.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Maintained a safe work environment by adhering to all safety regulations and policies.
Delivery Driver
Red Rock Pharmacy
Salt Lake City, UT
06.2018 - 08.2023
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Monitored fuel level throughout shift and refueled when necessary.
- Utilized GPS and maps for efficient route planning.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
- Transported and safely delivered items to prevent damage or loss.
- Kept accurate logs of all deliveries and trips.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Cashier
Maverik Adventure's First Stop
Ogden, Utah
10.2015 - 06.2018
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed sales transactions to prevent long customer wait times.
- Resolved customer complaints professionally in accordance with company policy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Counted and balanced cashier drawers.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Stocked shelves with merchandise when needed.
- Used suggestive selling techniques to promote add-on sales.
- Maintained work area and kept cash drawer organized.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer payments quickly and returned exact change and receipts.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Ensured compliance with all safety regulations within the store environment.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Woods Cross High
Woods Cross, UT06-1991
Skills
- Vehicle operation
- Route planning
- Defensive driving
- Fuel management
- Dependable and responsible
- Vehicle inspection
- Time management
- Traffic regulations
- Safe driving techniques
- GPS and route planning
- Valid Driver's license
- Heavy lifting
- Friendly and outgoing
- Traffic law compliance
- Weather Condition Adaptability
- Professional Driving Techniques
- Vehicle maintenance
Timeline
Warehouse Worker
UPS
11.2024 - 02.2025
Delivery Driver
Red Rock Pharmacy
06.2018 - 08.2023
Driver
Lyft
05.2016 - Current
Cashier
Maverik Adventure's First Stop
10.2015 - 06.2018
High School Diploma -
Woods Cross High