Summary
Overview
Work History
Skills
Timeline
Generic

BRANDIE BLACK (HUTTON)

Montrose

Summary

Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Material Follow Up

Ryder Logistics
Flint
03.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Dispatch Operations Shift Supervisor

Matrix Expedited Service
Flint
05.2019 - 03.2025
  • Provided clear direction and support to team members while driving motivation through positive reinforcement techniques.
  • Coordinated with external vendors for product delivery services ensuring compliance with all applicable regulations.
  • Make updates to load boards.
  • Track drivers location to assure freight will meet delivery protect times.
  • Establish and maintain a solid work relationship with drivers and customers.
  • Locate and dispatch road service to drivers as needed.
  • Matrix will be closing their doors March 28,2025.
  • I also worked in the accounts payable department for approximately a year paying carrier invoices for Matrix Logistics.

Dispatcher

Martin Transportation Systems
Flint
07.2018 - 05.2019
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Assure drivers are following DOT regulations.
  • Make updates on the Ryder website.
  • Excelled in multitasking to manage a high call volume with professionalism and efficiency.
  • Proficiently used computer systems for data entry, tracking, and managing of driver information.
  • Communicated with drivers to relay instructions and updates.

Dispatcher / Safety Assistant

Coast to Coast Transportation
Flint
10.2017 - 07.2018
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Answered phone calls and responded to customer emails.
  • Organize & maintain safety records.
  • Process driver paperwork.
  • Proficiently used computer systems for data entry, tracking, and managing of driver information.
  • Located and dispatch road service as needed.

Dispatcher

Ideal Transportation / Landstar Ranger
Flint
10.2014 - 08.2017
  • Answered phone calls and responded to customer emails.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Monitor Landstar load boards for freight.
  • Take after hours calls from home.
  • Order permits for oversize loads.
  • Schedule freight for 25 conestoga flatbed & step deck trucks.
  • Proficiently used computer systems for data entry, tracking, and managing of driver information.
  • Locate and dispatch road service as needed.
  • Prepare driver payroll.

Manager of Expedite Operations

HELP Expedite / E.L. Hollingsworth
Flint
03.2006 - 08.2014
  • Answered phone calls and responded to customer emails.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Scheduled deliveries and pickups according to customer needs.
  • Utilized strong analytical and problem-solving skills to address operational issues.
  • Communicated plans and actions to meet departmental goals.
  • Take after-hours calls at home.

Skills

  • Employee training
  • Scheduling coordination
  • DOT compliance
  • Fleet dispatching
  • Order data entry
  • Multitasking

Timeline

Material Follow Up

Ryder Logistics
03.2025 - Current

Dispatch Operations Shift Supervisor

Matrix Expedited Service
05.2019 - 03.2025

Dispatcher

Martin Transportation Systems
07.2018 - 05.2019

Dispatcher / Safety Assistant

Coast to Coast Transportation
10.2017 - 07.2018

Dispatcher

Ideal Transportation / Landstar Ranger
10.2014 - 08.2017

Manager of Expedite Operations

HELP Expedite / E.L. Hollingsworth
03.2006 - 08.2014

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BRANDIE BLACK (HUTTON)