Summary
Overview
Work History
Education
Skills
Timeline
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Elita Morrill

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Material Stores Supervisor

Southwest Airlines Material
05.2018 - Current
  • Oversaw all HOU stores Audits and made sure coworkers did their audits
  • Obtain Pit Training designee for forklift and laser etching training for all material specialists
  • Ensures all parts needed to perform workloads for aircraft were available and attended MOE meetings when necessary
  • Helps coordinate a move for Houston which involved moving all parts in the warehouse, planning the workforce, directing outside moving company, and planning daily
  • Appointed Mentor in SWA Mentor/Mentee program
  • Coaches, Mentors, Develops and Leads HOU Stores Materials Specialists and team of seven Supervisors who report directly to myself while successfully developing seven employees to various leadership roles within the company
  • Maintains and focuses on the growth of strong relationships with internal customers, union representatives, and front-line employees
  • Maintains documentation and records accurately and up to date with the latest data to prevent errors in processing or delivery
  • Trained team members in successful strategies to meet operational and sales targets
  • Oversaw the Wizard to Maintenix transition of parts and shelf-life parts
  • Supervises daily oversight of material stores and line operations, with the goal of ensuring weekly KPI standards and metrics of Receiving, Outbound Transfers, in transit Shipments, Staging Shipments, and PutAways are all met
  • Awarded 2022 Tech Ops Station of the year along with HOU Production and HOU Appearance

Airlines Material Specialist

Southwest
12.2014 - 05.2018
  • Helped maintain warehouse inventory
  • Helped train new hires
  • Worked in Staging, Shops, Tool room, Receiving, Stocking, Shipping MROs, and FedEx
  • Worked Forklifts unloading trucks and putting up stock
  • Worked flexible hours across night, weekend, and holiday shifts
  • Identified issues, analyzed information, and provided solutions to problems

Stores Supervisor

Dynamo
04.2012 - 09.2014
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized shift meetings to communicate and resolve issues for night operations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

Education

Bachelor of Science - Christian Leadership

Liberty University
Lynchburg, VA
08.2024

Bachelor of Science - Sport Management, Business Administration

University of New England
Biddeford, ME
01.2006

Skills

  • Planning and Prioritization
  • Compliance Requirements
  • Team Leadership
  • Time Management
  • Work
  • Employee Training
  • And Evaluations
  • Financial Approvals
  • Company Culture and Values
  • Workload Priorities
  • Critical Thinking
  • Reading Comprehension
  • Special Assignments
  • Positive and Friendly
  • Promotional Events
  • Employee Scheduling
  • Operations Management
  • Team Development
  • Conflict Resolution
  • Delegation and Supervision
  • Departmental Procedures
  • Computer Proficiency
  • Staff Coaching and Training

Timeline

Material Stores Supervisor

Southwest Airlines Material
05.2018 - Current

Airlines Material Specialist

Southwest
12.2014 - 05.2018

Stores Supervisor

Dynamo
04.2012 - 09.2014

Bachelor of Science - Christian Leadership

Liberty University

Bachelor of Science - Sport Management, Business Administration

University of New England

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Elita Morrill