Summary
Overview
Work History
Education
Skills
References
Projects
Timeline
Generic

Brandie Blash

Kelseyville,USA

Summary

I am a hard working individual looking for flexible work where I can utilize my hardworking abilities and further my education. I started school to earn my Bachelors of Science in Animal Health and Behavior on October 8th 2023.

Overview

11
11
years of professional experience

Work History

Instructor

Edventure More
Kelseyville, CA
01.2024 - 08.2024
  • Facilitated hands-on activities to enhance learning experiences.
  • Guided campers through conflict resolution and emotional regulation techniques.
  • Implemented classroom management strategies to foster a positive environment.
  • Adapted teaching methods based on students' physical and emotional needs.
  • Monitored student behavior, ensuring an effective and rational learning environment.
  • Counseled struggling students on social and emotional challenges.
  • Utilized multimedia technologies to enrich instructional delivery.

Retail Service Representative

Premium Retail
Clearlake, CA
01.2024 - 08.2024
  • Fulfilled weekly service orders at Walmart in Clearlake by ensuring product placement and signage visibility.
  • Stocked merchandise according to store layout and standards, enhancing customer accessibility.
  • Processed incoming shipments accurately, labeling and pricing all products efficiently.
  • Conducted inventory counts to maintain accurate stock levels and product availability.
  • Collaborated with team members to design engaging product displays that drive sales.
  • Maintained cleanliness and organization of sales floor and stockroom areas for optimal presentation.
  • Monitored stock levels to ensure sufficient quantities of featured products were available.
  • Implemented loss prevention measures by strategically restocking high-value items behind counters.

Retail Wireless Consultant

My Wireless AT&T
Ukiah, CA
10.2023 - 01.2024
  • Educated customers on wireless product features, increasing sales through informed recommendations.
  • Provided technical support for mobile devices, resolving inquiries and complaints professionally.
  • Maintained knowledge of latest technology trends, enhancing customer interactions with relevant solutions.
  • Processed transactions efficiently at point of sale, ensuring a seamless shopping experience.
  • Collaborated with team members to meet and exceed sales targets consistently.
  • Trained new staff on policies and customer service standards, improving overall service quality.
  • Organized merchandise displays and maintained store appearance to attract customers.
  • Monitored inventory levels and restocked shelves promptly upon delivery.

Retail Wireless Consultant

New Trend Wireless
Lakeport, CA
09.2022 - 09.2023
  • My primary duties are staying up to date on the latest technology (cellular, connected wearable devices, tablets, High-speed internet via cellular data, asset tracking devices and more) and assisting patrons via needs assessment and relentless solution focused analysis. Reason for leaving: Looking for something with a more consistent schedule.

Store Manager

Big 5 Sporting Goods
Clearlake, CA
05.2021 - 09.2022
  • I strived to manage the experience of customers and employees by creating an environment built for personal and professional growth while improving profit and cutting losses by 40%. Reason for leaving: Was looking for something less demanding so I could pursue/discover my dream career.

Bar Manager

350 North Pub
Lakeport
02.2021 - 05.2021
  • Managed the guests experience with everything pertaining to beverages, from carbonated water to the best of mixed drinks with and without alcohol. Helped manage the experience of front of house peers during their daily tasks, organizing daily tasks, ordering proper inventory to insure success for my peers during their shifts, assisting with knowledge of the food and drink menu, providing guests with a clean and comfortable experience in which they desire to return. Managed upper management experience with inventory and the hiring process for the bar specifically. Reason for leaving: Was looking for a more structured environment in which I could gain experience in management.

Courtesy Clerk

Upper Lake Grocery
Upper Lake
10.2020 - 02.2021
  • Responsible for; Checking guests out, managing the cash register, stocking the shelves on slower days, and basic Front of store cleaning. Reason for leaving: Temporary financial stability while looking for employment in a field familiar to my experience.

Food & Beverage Server

The Company Kitchen
Philo
03.2020 - 08.2020
  • Responsible for; managing the experience of customers during daily tasks, Organizing and cleaning the front of house ( Inc: Beer grates, sink drains, windows, bussing tables, polishing glasses, cleaning bathrooms, ect.), keeping the drawer balanced, and insuring the nest shift is properly stocked and set up. I strive for white glove customer service. (Same as the Poleeko Roadhouse) Reason for leaving: Moved from Boonville to Upper Lake.

Tasting Room Associate

Greenwood Ridge Vineyards (Wilson Artisan Wines)
Philo
06.2019 - 01.2020
  • Responsible for; managing the experience of guests tasting by providing knowledge of each wine served, keeping a clean and cozy tasting room to enhance guest experience, washing and buffing all glassware used during the day, basic cleaning (sweep, swiffer, dust, clean toilets, take out trash, ect.), care for the 12 property ducks, counting in/ out the tasting room till, and lock up at the end of the day. Reason for leaving: Was looking for something more fast paced.

Food & Beverage Server

Poleeko Roadhouse
Philo
10.2018 - 11.2019
  • Responsible for; managing the experience of customers during daily tasks, Organizing and cleaning the front of house ( Inc: Beer grates, sink drains, windows, bussing tables, polishing glasses, cleaning bathrooms, ect.), keeping the drawer balanced, and insuring the nest shift is properly stocked and set up. I strive for white glove customer service. Reason for leaving: Restaurant closed down due to partnerships ending.

Bar Manager

Buckhorn Pub of Anderson Valley
Boonville
04.2017 - 09.2018
  • Responsible for; managing the experience of customers during daily tasks, Organizing and cleaning the front of house ( Inc: Beer grates, sink drains, windows, bussing tables, polishing glasses, cleaning bathrooms, ect.), keeping the drawer balanced, and insuring the nest shift is properly stocked and set up. I strive for white glove customer service. (Same as the Poleeko Roadhouse) Reason for leaving: Restaurant closed due to lawsuits from disgruntled employees that were not paid for their hours worked. (I was among the employees not paid but not a part of the lawsuit.)

Food & Beverage Server

Omera Brothers Brewing Co.
Lakeport
04.2017 - 06.2017
  • Responsible for; providing food and beverage for guests in a timely manner with friendly service, self bussing, sidework, managing my personal cash bank, and opening/closing duties. Reason for leaving: Moved from Upper Lake to Boonville.

Courtesy Clerk

Grocery Outlet
Lakeport
01.2017 - 04.2017
  • Responsible for; My cash drawer, daily tasks, and following the instructions for side work from my managers. Reason for leaving: Found work in a more familiar field.

Customer Service Representative/ Shipping/ Packaging

McFadden Farms
Potter Valley
10.2016 - 12.2016
  • Responsible for; reaching out to potential clients via telephone or email, Packaging spices for shipment, printing shipping labels and loading the boxes to be shipped on the UPS truck or driving the packages to the local United States Postal Service. And basic office maintenance and organization. Reason for leaving: Seasonal Work.

Food & Beverage Server

The Boathouse Restaurant
Nice
02.2016 - 11.2016
  • Responsible for; providing food and beverage for guests in a timely manner with friendly service, self bussing, sidework, managing my personal cash bank, and opening/closing duties. Reason for leaving: Exploring more job opportunities.

Customer Service Representative/ Shipping/ Packaging

McFadden Farms
Potter Valley
10.2015 - 12.2015
  • Responsible for; reaching out to potential clients via telephone or email, Packaging spices for shipment, printing shipping labels and loading the boxes to be shipped on the UPS truck or driving the packages to the local United States Postal Service. And basic office maintenance and organization. Reason for leaving: Seasonal Work.

Customer Service Representative

Nice Frosties
11.2013 - 05.2014
  • Responsible for; providing a family friendly environment in a tri team dynamic where everyone was responsible for being knowledgeable in all aspects of the business including but not limited to customer service, cashier, dishwashing, ice cream barista, working the fry station, and line cooking. Reason for leaving: Permanent closure due to the owner selling the land she owned to Dollar General.

Education

High School Diploma -

Konocti Adult School
Kelseyville
04.2015

Upper Lake School District
Upper Lake
12.2013

Bachelors of Science - Animal Health and Behavior

Unity Online
Maine

Skills

  • Team player
  • Professional customer experience management
  • Time management
  • Multitasking
  • Quick learner
  • Schedule building
  • Team management
  • Takes direction from leaders and team members
  • Works well under pressure
  • Organized
  • Ethical decision making
  • Dedicated
  • Creative
  • Professional conflict resolution
  • Adaptability
  • Efficient
  • Leadership
  • Cleaning
  • Professionalism
  • Merchandising
  • Point of Sales Systems
  • Team Encouragement
  • Planogram Experience
  • Dependable
  • CRM Software Experience
  • Strategic Planning
  • Loss Prevention
  • Freight Shipments
  • Communication
  • Food Preparation
  • Upselling
  • Retail Management
  • And MUCH MORE

References

  • Andrea, Heaney, Sales Director, 707-489-1680, New Trend Wireless
  • Stephen, Scalisi, Store Supervisor, 707-262-2378, New Trend Wireless
  • Ginny, Hollam, Business Owner, 510-734-8562, The Company Kitchen
  • Heather, Knight, Wine Club Manager and Inventory Manager, 707-513-5424, Greenwood Ridge Vineyards
  • Regine, Boudoures, Co-owner & FOH manager, 707-376-6223, Poleeko Roadhouse
  • John, Bemesderfer, Co-owner & BOH manager, 707-376-5563, Poleeko Roadhouse

Projects

Pause 4 Paws — Animal Rescue, Pause 4 Paws is an up and coming non-profit animal rescue I intend on bringing to Lake County to help my community and the animals in it.

Timeline

Instructor

Edventure More
01.2024 - 08.2024

Retail Service Representative

Premium Retail
01.2024 - 08.2024

Retail Wireless Consultant

My Wireless AT&T
10.2023 - 01.2024

Retail Wireless Consultant

New Trend Wireless
09.2022 - 09.2023

Store Manager

Big 5 Sporting Goods
05.2021 - 09.2022

Bar Manager

350 North Pub
02.2021 - 05.2021

Courtesy Clerk

Upper Lake Grocery
10.2020 - 02.2021

Food & Beverage Server

The Company Kitchen
03.2020 - 08.2020

Tasting Room Associate

Greenwood Ridge Vineyards (Wilson Artisan Wines)
06.2019 - 01.2020

Food & Beverage Server

Poleeko Roadhouse
10.2018 - 11.2019

Bar Manager

Buckhorn Pub of Anderson Valley
04.2017 - 09.2018

Food & Beverage Server

Omera Brothers Brewing Co.
04.2017 - 06.2017

Courtesy Clerk

Grocery Outlet
01.2017 - 04.2017

Customer Service Representative/ Shipping/ Packaging

McFadden Farms
10.2016 - 12.2016

Food & Beverage Server

The Boathouse Restaurant
02.2016 - 11.2016

Customer Service Representative/ Shipping/ Packaging

McFadden Farms
10.2015 - 12.2015

Customer Service Representative

Nice Frosties
11.2013 - 05.2014

High School Diploma -

Konocti Adult School

Upper Lake School District

Bachelors of Science - Animal Health and Behavior

Unity Online

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Brandie Blash