Brandie Cruz
El Paso
Summary
A responsible professional, with a proven ability to learn quickly, implement and maintain procedures in any environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ACES
725 S Mesa Hills Dr, El Paso, TX 79912
10.2024 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Used company software to document patient information, progress notes, and treatment plans.
- Supported client using principles of applied behavior analysis.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Cashier
ATM Reliance
122 S Old Pueblo Rd, El Paso, TX 79907
09.2023 - 10.2024
- Complete cash advances with desired amount requested by customer
- Handle Large amounts of cash
- Work the computer system in order to evaluate if customer is allowed to complete cash advance
- Direct customers to designated areas of the entertainment center depending on their requests
Administrative Assistant to the Executive Director
Ysleta Del Sur Pueblo Tribal Police Department
9241 Socorro Rd, El Paso, TX 79907
08.2021 - 05.2023
- Directed/ Dispatched client to appropriate personnel to address concerns resolve, complaints, or answer account related questions
- Personally responsible for over seeing approximately $1 million in assets within the TPD budget
- Personally over seeing payments on all invoices with a value of $50,000
- Made flight, car rental, hotel, and per diem travel arrangements for officers going on training
- Trusted to work with government websites including Homeland Security Investigation, Federal Bureau of Investigations, TransAm, U.S. Boarder Patrol Operations Stone garden Program
- Had access to state websites, dealing with trainings, ordering needed equipment, tracking of officer qualifications within the state guidelines and uploading officers certificates
- Uploaded overtime hours and statistics to federal government websites
Cashier/Food Waiter
West Texas Tap House
1960 George Dieter Dr, El Paso, TX 79936
03.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions .
- Communicated and encouraged costumers to try new drinks that we provided every week
- Handle food and drinks to provide to customers and bring any necessary item that they requested
Receptionist
Ysleta Del Sur Pueblo Tigua Business Center
9180 Socorro Rd, El Paso, TX 79907
09.2020 - 08.2021
- Answered and directed, incoming calls, using a multi line telephone system
- Received incoming mail, dispersed parcels, and shipped outgoing items daily
- Organized/planned events and meeting
- Filed and organize documents into their specific folders virtually and physically
Quality Control Clerk
Fred Loya
1320 George Dieter Dr, El Paso, TX 79936
09.2019 - 11.2019
- Organized and transferred paper files into electronic files
- Listen to voicemails and document clients needs, and send needed information to respective personnel
- Take incoming calls and take down base information and transfer them to specific departments
Education
Bachelor of Science - Rehabilitation Sciences
The University of Texas At El Paso
El Paso, TX12.2023
High School Diploma -
Mission Early College High School
10700 Gtwy Blvd E, El Paso, TX 7992705.2020
Associate of Arts - Multi-/Interdisciplinary Studies
El Paso Community College
El Paso, TX12.2019
Skills
- Rapport Building
- ID Verification
- HIPAA requirements
- Customer Service
- Applied behavior analysis
- Cash Management
- Multitasking Capabilities
- Teamwork and Collaboration
- Effective Communication
- Microsoft Office
- Ability to work in a fast paced environment, and handle pressure efficiently
Certification
- Registered Behavior Technician
- Microsoft Word 2016 Certification
- Microsoft Powerpoint 2016 Certification
- Microsoft Excel 2016 Certification
Timeline
Registered Behavior Technician
ACES
10.2024 - Current
Cashier
ATM Reliance
09.2023 - 10.2024
Administrative Assistant to the Executive Director
Ysleta Del Sur Pueblo Tribal Police Department
08.2021 - 05.2023
Cashier/Food Waiter
West Texas Tap House
03.2021 - 11.2021
Receptionist
Ysleta Del Sur Pueblo Tigua Business Center
09.2020 - 08.2021
Quality Control Clerk
Fred Loya
09.2019 - 11.2019
Bachelor of Science - Rehabilitation Sciences
The University of Texas At El Paso
High School Diploma -
Mission Early College High School
Associate of Arts - Multi-/Interdisciplinary Studies
El Paso Community College