Brandie Cruz
El Paso
Summary
A responsible professional, with a proven ability to learn quickly, implement and maintain procedures in any environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ACES
10.2024 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Used company software to document patient information, progress notes, and treatment plans.
- Supported client using principles of applied behavior analysis.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Cashier
ATM Reliance
09.2023 - 10.2024
- Complete cash advances with desired amount requested by customer
- Handle Large amounts of cash
- Work the computer system in order to evaluate if customer is allowed to complete cash advance
- Direct customers to designated areas of the entertainment center depending on their requests
Administrative Assistant to the Executive Director
Ysleta Del Sur Pueblo Tribal Police Department
08.2021 - 05.2023
- Directed/ Dispatched client to appropriate personnel to address concerns resolve, complaints, or answer account related questions
- Personally responsible for over seeing approximately $1 million in assets within the TPD budget
- Personally over seeing payments on all invoices with a value of $50,000
- Made flight, car rental, hotel, and per diem travel arrangements for officers going on training
- Trusted to work with government websites including Homeland Security Investigation, Federal Bureau of Investigations, TransAm, U.S. Boarder Patrol Operations Stone garden Program
- Had access to state websites, dealing with trainings, ordering needed equipment, tracking of officer qualifications within the state guidelines and uploading officers certificates
- Uploaded overtime hours and statistics to federal government websites
Cashier/Food Waiter
West Texas Tap House
03.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions .
- Communicated and encouraged costumers to try new drinks that we provided every week
- Handle food and drinks to provide to customers and bring any necessary item that they requested
Receptionist
Ysleta Del Sur Pueblo Tigua Business Center
09.2020 - 08.2021
- Answered and directed, incoming calls, using a multi line telephone system
- Received incoming mail, dispersed parcels, and shipped outgoing items daily
- Organized/planned events and meeting
- Filed and organize documents into their specific folders virtually and physically
Quality Control Clerk
Fred Loya
09.2019 - 11.2019
- Organized and transferred paper files into electronic files
- Listen to voicemails and document clients needs, and send needed information to respective personnel
- Take incoming calls and take down base information and transfer them to specific departments
Education
Bachelor of Science - Rehabilitation Sciences
The University of Texas At El Paso
El Paso, TX12.2023
High School Diploma -
Mission Early College High School
10700 Gtwy Blvd E, El Paso, TX 7992705.2020
Associate of Arts - Multi-/Interdisciplinary Studies
El Paso Community College
El Paso, TX12.2019
Skills
- Rapport Building
- ID Verification
- HIPAA requirements
- Customer Service
- Applied behavior analysis
- Cash Management
- Multitasking Capabilities
- Teamwork and Collaboration
- Effective Communication
- Microsoft Office
- Ability to work in a fast paced environment, and handle pressure efficiently
Certification
- Registered Behavior Technician
- Microsoft Word 2016 Certification
- Microsoft Powerpoint 2016 Certification
- Microsoft Excel 2016 Certification
Timeline
Registered Behavior Technician
ACES
10.2024 - Current
Cashier
ATM Reliance
09.2023 - 10.2024
Administrative Assistant to the Executive Director
Ysleta Del Sur Pueblo Tribal Police Department
08.2021 - 05.2023
Cashier/Food Waiter
West Texas Tap House
03.2021 - 11.2021
Receptionist
Ysleta Del Sur Pueblo Tigua Business Center
09.2020 - 08.2021
Quality Control Clerk
Fred Loya
09.2019 - 11.2019
- Registered Behavior Technician
- Microsoft Word 2016 Certification
- Microsoft Powerpoint 2016 Certification
- Microsoft Excel 2016 Certification
Bachelor of Science - Rehabilitation Sciences
The University of Texas At El Paso
High School Diploma -
Mission Early College High School
Associate of Arts - Multi-/Interdisciplinary Studies
El Paso Community College
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