Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandie Feil

Tyler

Summary

Experienced RN Case Manager with a strong background in providing high-quality patient care and effective case management. Strengths include the ability to manage higher caseloads with high-acuity patients, strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated positive impacts on improving patient outcomes through the development and implementation of comprehensive care strategies. In addition, proven leadership skills are demonstrated through serving as the primary coordinator and gatekeeper of patient care—overseeing and guiding the care provided by hospice aides, social workers, and chaplains to ensure an integrated, patient-centered approach.

Overview

18
18
years of professional experience

Work History

RN Case Manager

Kindful Health
Tyler
04.2025 - Current
  • Coordinated care plans with multidisciplinary teams enhance patient outcomes and ensure seamless communication and continuity of care among health care providers, as well as caregivers.
  • Managed a caseload of patients, delivering individualized care that led to improvements in patient satisfaction and quality of life.
  • Provided emotional support to patients and families, fostering trust, and promoting a compassionate environment during challenging times.
  • Documented patient assessments and interventions, ensuring compliance with regulatory standards, facilitating accurate reporting, and continued eligibility.
  • Performed initial assessments of new patients to determine hospice eligibility.

• Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.

RN Case Manager

Heart To Heart Hospice
Tyler
06.2020 - 04.2024
  • Coordinated comprehensive care plans for hospice patients and families.
  • Listened to patients and loved ones, offering emotional support, and kindness to help with end-of-life transition.
  • Assisted in end-of-life decision making processes with respect to patient wishes.
  • Collaborated with other healthcare professionals including social workers, chaplains, and doctors to ensure quality care is provided throughout the hospice experience.
  • Reviewed medical history of patients admitted into hospice program to determine eligibility for services.
  • Educated families on end-of-life care and available support services.
  • Documented patient progress and changes in health status accurately.
  • Managed medication administration and monitored potential side effects.
  • Provided emotional support to patients and their families during transitions.
  • Conducted regular visits to evaluate patient comfort and quality of life.
  • Monitored medication regimens to ensure safe administration of medications in accordance with physician orders and nursing standards of practice.
  • Ensured timely completion of all required documentation including admission paperwork, discharge summaries.
  • Performed initial assessments of new patients to determine hospice eligibility.
  • Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
  • Provided direct nursing care, such as wound dressing changes, medication administration, and patient education.
  • Identified medical equipment and supplies needed by patient; arranged for delivery and set up as appropriate.
  • Provided compassionate end-of-life care to patients and families in hospice settings.
  • Collaborated with interdisciplinary teams to coordinate comprehensive patient support.
  • Educated families on caregiving techniques and available hospice resources.
  • Trained new nursing staff on hospice policies and best practices for care delivery.
  • Educated patients and family members on disease process, medication administration, nutrition and symptom management.

Hospice Aide

Heart to Heart Hospice
Tyler
12.2007 - 05.2020
  • Provided personal care to patients in compliance with care plans.
  • Assisted with daily living activities to enhance patient comfort.
  • Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
  • Supported grieving families by offering listening ear, compassion and kindness.
  • Maintained a safe environment for patient care through adherence to established safety guidelines and policies.
  • Helped patients maintain dignity during difficult times.
  • Assisted terminally ill patients with bathing, grooming and dressing.

Education

Associate Degree in Nursing -

Tyler Junior College
Tyler, TX
05-2020

Skills

  • Care coordination
  • Patient assessment
  • Symptom management
  • Documentation compliance
  • Medication administration
  • Multidisciplinary collaboration
  • Chronic disease management
  • Palliative care
  • Effective communication
  • Emotional support
  • Time management
  • HIPAA compliance
  • Medication management
  • Oxygen saturation standards
  • Case management
  • Clear patient communication
  • Teamwork and collaboration
  • Patient and family advocacy

References

References available upon request.

Timeline

RN Case Manager

Kindful Health
04.2025 - Current

RN Case Manager

Heart To Heart Hospice
06.2020 - 04.2024

Hospice Aide

Heart to Heart Hospice
12.2007 - 05.2020

Associate Degree in Nursing -

Tyler Junior College
Brandie Feil