Summary
Overview
Work History
Education
Skills
Timeline
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Brandie Hale

Oak Hill,OH

Summary

Knowledgeable Nurse Unit Manager at Buckeye Forest at Jackson, recognized for enhancing patient care quality through effective interdisciplinary collaboration and superior clinical leadership. Proven ability to manage multiple staff members, schedule appointments and coordinate transportation schedule, manage wound care & implement infection control measures, reducing facility-acquired infections. Committed to compassionate care and patient education, fostering a supportive environment for both staff and families.

Overview

22
22
years of professional experience

Work History

Nurse Unit Manager

Buckeye Forest at Jackson
11.2022 - Current
  • Oversee recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
  • Facilitate smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
  • Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
  • Establish a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
  • Schedule follow up appointments and transportation for patients
  • Coordinate and manage the transportation schedule for the facility
  • Manage referral appointments
  • Collaborate with administrators to evaluate nursing policies and procedures for potential improvements regularly.
  • Implement infection control measures, reducing hospital-acquired infections among patients under the unit''s care.
  • Promote interdisciplinary communication through regular meetings with physicians, therapists, and other healthcare professionals.
  • Maintain accurate documentation of patient information, treatment plans, and progress notes in electronic medical records systems.
  • Enhance the quality of care provided to patients by creating a supportive and collaborative team environment.
  • Lead staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Investigate and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Develope and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Communicate with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluate patient histories, complaints, and current symptoms.
  • Lead teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Leverage feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Educate family members and caregivers on patient care instructions.
  • Explain course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Managed patients recovering from medical or surgical procedures.
  • Collaborate with physicians and implement physicians orders in a timely manner.


Assistant Director of Nursing

Buckeye Forest at Jackson
10.2021 - 11.2022
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
  • Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
  • Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
  • Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
  • Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
  • Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
  • Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
  • Optimized staffing levels to maintain an appropriate nurse-to-patient ratio, promoting quality of care without exceeding budget constraints.
  • Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Implemented infection control measures, reducing facility-acquired infections significantly over time.
  • Identified department issues to recommend corrective actions.
  • Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
  • Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
  • Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Established strong relationships with community partners to expand access to healthcare services beyond facility walls.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

MDS Coordinator

Buckeye Forest at Jackson
10.2018 - 01.2021
  • Set schedules for staff to start and complete MDS assessments and care plan meetings.
  • Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
  • Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
  • Verified prompt and accurate completion of MDS activities for billing.
  • Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
  • Assessed electronic medical record for required documentation to support MDS coding.
  • Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
  • Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
  • Provided ongoing education for nursing staff regarding MDS best practices, contributing to a knowledgeable and skilled workforce.
  • Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
  • Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
  • Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
  • Developed a comprehensive system for tracking MDS completion deadlines, ensuring timely submissions and minimizing the risk of financial penalties.
  • Led weekly utilization review to go over recent clinical activities.
  • Established regular review processes to evaluate the accuracy and completeness of MDS records, leading to proactive identification of potential issues before they escalate.
  • Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
  • Provided guidance to nursing staff on accurate completion of Section GG assessments, enhancing overall documentation quality and supporting appropriate Medicare/Medicaid reimbursement rates.
  • Complied with federal and state regulations for completion and coordination of RAI process.
  • Trained staff in correct techniques for completing and signing MDS assessments.
  • Identified areas of improvement in the facility''s quality measures through thorough analysis of MDS data, resulting in targeted interventions and better outcomes for residents.
  • Reviewed missing assessment reports and analyzed issues for leadership team.
  • Enhanced team performance, providing regular feedback and coaching to staff on MDS-related tasks.
  • Conducted training sessions for nursing staff on MDS processes, elevating quality of documentation and care planning.
  • Advanced personal knowledge of MDS regulations and best practices through continuing education and professional development activities.

Medical Scribe/Data Entry Clerk

Dr.Dirk LLC
08.2016 - 08.2020
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
  • Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
  • Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
  • Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
  • Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
  • Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Communicated with other medical staff and personnel to obtain additional patient information.
  • Gathered patient charts to prepare for upcoming appointments and maintain organization.
  • Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.

LPN Charge Nurse

Buckeye Forest at Jackson
03.2011 - 10.2018
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
  • Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
  • Administered medications and injections to patients.
  • Monitored patient health conditions to report changes to assigned physician.
  • Delivered emotional support to patients and families during challenging times.
  • Provided patient education on health care issues and prescribed medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed various general office duties such as answering multiple telephone lines, scheduling appointments and faxing requested information

LPN Charge Nurse

First Community Village
08.2003 - 03.2011
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
  • Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
  • Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
  • Conducted regular staff trainings to ensure competence in clinical skills, improving overall quality of care on the unit.
  • Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
  • Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
  • Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
  • Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
  • Coordinated patient transfers to other facilities.
  • Reviewed patient history to verify conditions and current medications.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
  • Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
  • Administered medications and injections to patients.
  • Monitored patient health conditions to report changes to assigned physician.
  • Delivered emotional support to patients and families during challenging times.
  • Provided patient education on health care issues and prescribed medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Evaluated patient histories, complaints, and current symptoms.

Education

LPN Certificate - Nursing

Collins Career Center
Chesapeake, OH
08-2003

Skills

  • Clinical leadership
  • Compassionate care
  • Medical documentation
  • Clinical assessment
  • Transportation Coordinator
  • Appointment Scheduler
  • Interdisciplinary collaboration
  • Superior nursing services
  • Department management
  • Patient education and advocacy
  • Strong clinical judgment
  • Case review
  • Multitasking and organization
  • Critical thinking
  • Direct patient care
  • Electronic charting expertise
  • Task delegation
  • Staff supervision
  • Patient counseling
  • Conflict management
  • Cardiopulmonary resuscitation CPR
  • Delegation
  • Discharge planning
  • Medical administration
  • Clinical supervision
  • Treatment Planning
  • Electronic charting skills
  • Family planning services education
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Compassionate and caring
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • CPR certification
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Creative problem solving
  • Decision-making
  • Dementia care
  • Patient and family advocacy
  • Patient care assessment
  • Patient education
  • End of Life Care
  • Certified in CPR/AED

Timeline

Nurse Unit Manager

Buckeye Forest at Jackson
11.2022 - Current

Assistant Director of Nursing

Buckeye Forest at Jackson
10.2021 - 11.2022

MDS Coordinator

Buckeye Forest at Jackson
10.2018 - 01.2021

Medical Scribe/Data Entry Clerk

Dr.Dirk LLC
08.2016 - 08.2020

LPN Charge Nurse

Buckeye Forest at Jackson
03.2011 - 10.2018

LPN Charge Nurse

First Community Village
08.2003 - 03.2011

LPN Certificate - Nursing

Collins Career Center

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Brandie Hale