Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodrickeus Jackson

Shreveport,LA

Summary

Experienced professional focused on meeting or exceeding objectives seeking Claims Agent position. Recognized for leadership, planning, and problem-solving abilities, active listening, and a clear, direct communication style.

Overview

31
31
years of professional experience
2
2

License

Work History

Senior Operations Manager

Kansas City Southern Railway
Shreveport, LA
02.2019 - Current
  • Facilitate locomotive car shop operations, including the maintenance, repair, and inspection of locomotives in accordance with guidelines set forth by the Code of Federal Regulation; ensure compliance with locomotive facility safety rules by employees and third parties.
  • First responder for incidents including derailments, train collisions, personnel injuries, and company vehicles accidents resulting in collecting and documenting facts and evidence in support of incident investigations.
  • Capture photographs and employee written and verbal statements, LDVR and Event Recorder data downloads, and review of yard and facility cameras.
  • Collaborate with KCS Departments and Third-Party Contractors to facilitate operations including in the areas of Transportation, Engineering, Claims, Facility, Management, Human Resources, Labor Relations, Payroll, Freight Claims, and Environmental.

Manager, Shop Operations

Kansas City Southern Rlwy Co
Kansas City/Shreveport, MO/LA
02.2014 - 08.2019
  • Responsible for the maintenance, repair, and inspection of locomotives to assure they are safely maintained in a quality, cost effective manner
  • managed locomotive, service track and car shop operations
  • Responsive to service interruptions within the terminal and on main line
  • Managed special projects in support of mechanical operations, personnel management; and production plans

Relief Foreman

Kansas City Southern Railway
Shreveport, LA
01.2012 - 01.2014
  • Managed locomotive operations including; shop, terminal and service track;
  • Monitor safety, quality and production performance in shop, terminal and service track;
  • Communication with appropriate parties of all aspects of shop, terminal and service track capacity, daily plan and shift turnover documentation to ensure plan execution, staging plans, terminal interaction, inspection and other duties as assigned;


Machinist

Kansas City Southern Rlwy Co
Shreveport, LA
10.2008 - 01.2014
  • Responsible for the inspection, repair, and maintenance of diesel locomotives and mechanical road/shop equipment in field and shop environments.

Laborer

Kansas City Southern Rlwy Co
Shreveport, La
10.2008 - 09.2011
  • Responsible for servicing, and moving locomotives.

Manager

Of Hard Lines And Tire Shop, Sam's Club
Shreveport, LA
03.1997 - 09.2008
  • Acknowledged customer issues and resolved their problems quickly and efficiently
  • Collaborated with [Department, team or personnel] to plan, develop and implement [Project, program or process]
  • Collaborated with colleagues to discuss market information and strategies
  • Evaluated the customers' needs and provided service options to meet their requirements.

Education

University of Louisiana At Monroe
Monroe, LA

Northwestern State University of Louisiana
Natchitoches, LA

High School Diploma -

Southwood High School
Shreveport, LA
05.1994

Skills

Current position as Manager of Shop Operations with extensive railroad experience Proven ability to effectively communicate with employees, peers, and supervisors Able to assess situations and respond quickly and appropriately, gathering information needed for evaluation and decision-making

Timeline

Senior Operations Manager

Kansas City Southern Railway
02.2019 - Current

Manager, Shop Operations

Kansas City Southern Rlwy Co
02.2014 - 08.2019

Relief Foreman

Kansas City Southern Railway
01.2012 - 01.2014

Machinist

Kansas City Southern Rlwy Co
10.2008 - 01.2014

Laborer

Kansas City Southern Rlwy Co
10.2008 - 09.2011

Manager

Of Hard Lines And Tire Shop, Sam's Club
03.1997 - 09.2008

University of Louisiana At Monroe

Northwestern State University of Louisiana

High School Diploma -

Southwood High School

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