Brandie Limon-Nava
Oceanside,CA
Summary
Quality Assurance Analyst with expertise in data analysis, compliance auditing, and quality assurance. Committed to driving efficiency improvements and maintaining regulatory standards.
Overview
8
8
years of professional experience
Work History
Quality Assurance Analyst
McAlister Institute
El Cajon, California
06.2019 - Current
- Ensure program compliance with all federal, state, and county laws and regulations.
- Monitor data entry across multiple databases to maintain accuracy.
- Co-facilitate staff meetings, documenting key discussions and decisions.
- Assist HR in maintaining employee files for compliance with regulations.
- Support HR during internal investigations to uphold organizational integrity.
- Maintain Excel spreadsheets for multiple programs to track performance metrics.
- Analyze data sets to evaluate productivity outcomes effectively.
- Audit staff workflows to drive quality and efficiency improvements.
Case Manager
McAlister Institute
San Marcos, California
08.2017 - 11.2019
- Assessed client needs and developed individualized service plans.
- Coordinated resources and services for clients within the community.
- Monitored client progress and adjusted care plans as necessary.
- Facilitated communication between clients, families, and service providers.
- Conducted intake interviews to gather essential client information.
- Advocated for clients to access healthcare and social services.
Operations Coordinator
McAlister Institute
San Marcos, California
11.2018 - 06.2019
- Coordinated daily operations to support program delivery at a nonprofit organization.
- Streamlined administrative processes to enhance efficiency within operational workflows.
- Executed client intakes.
- Supported oversight of staff schedules.
- Executed data entry tasks with precision.
Education
Certificate - Data Analysis
University California Irvine
Irvine, CA05-2021
Bachelor of Arts - Human Development
California State University San Marcos
San Marcos, CA08-2010
Skills
- Compliance auditing
- Data analysis
- Quality assurance
- Performance metrics
- Regulatory documentation
Timeline
Quality Assurance Analyst
McAlister Institute
06.2019 - Current
Operations Coordinator
McAlister Institute
11.2018 - 06.2019
Case Manager
McAlister Institute
08.2017 - 11.2019
Certificate - Data Analysis
University California Irvine
Bachelor of Arts - Human Development
California State University San Marcos