Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandie Medina

Henderson,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
10.2021 - 05.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50 pounds.

Customer Service Associate

Green Valley Ranch Resort Spa & Casino
07.2020 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Kept detailed records of customer interactions to track and resolve issues quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.

Server/Bartender

San Franciscan Steak House
10.2007 - 03.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

South High
Torrance, CA

Skills

  • Operational Efficiency and Safety
  • Inventory Organization
  • Data Accuracy
  • Product Sales and Promotion
  • Attentive Service
  • Cash Handling
  • Efficient Service

Certification

  • TAM Card Of Nevada
  • Food Handler Safety Training Card

Timeline

Warehouse Associate

Amazon
10.2021 - 05.2023

Customer Service Associate

Green Valley Ranch Resort Spa & Casino
07.2020 - 10.2021

Server/Bartender

San Franciscan Steak House
10.2007 - 03.2019

High School Diploma -

South High

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Brandie Medina