Experienced nurse with strong clinical knowledge, natural interpersonal strengths and technical abilities. Committed to improving patient care and fostering a positive work environment through effective leadership, adaptability, and strong interpersonal skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chronic Conditions Nurse
Kaiser Permanente
07.2023 - Current
Orchestrated quality-driven, cost-effective care for chronically ill patients managing approximately twenty calls, messages and emails daily.
Fostered open lines of communication with clients, families and support networks, providing patient-centered care.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Established and maintained relationships with key stakeholders.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout.
Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
Contributed to team discussions actively, sharing insights and expertise with colleagues to optimize client support strategies.
Precepted new hires, providing guidance on care coordination functions and best practices.
Serves as UBT co-lead focused on sustainable, quality driven departmental change.
Lead Nurse
Kaiser Permanente
12.2021 - 07.2023
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Educated family members and caregivers on disease and medication management and patient care instructions.
Supervised a team of nurses and clinical assistants in providing high-quality care to patients while maintaining a professional working environment.
Championed continuous learning opportunities for staff members through workshops and training sessions, contributing to heightened levels of competency among colleagues.
Developed strong relationships with interdisciplinary teams, ensuring seamless coordination of patient care.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Assisted in managing clinical operations.
Served as UBT co-lead.
Served as shop steward for UFCW.
Co-lead for AFM Nurse Practice Council
Lead, Patient Care Coordinator
Kaiser Permanente
03.2017 - 12.2021
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Developed strong relationships with external vendors and suppliers to secure necessary resources at competitive prices.
Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Supervised a team of six nurses and a case management assistance.
Managed complex patient progression to ensure a timely and safe discharge plan that was patient-centered and cost effective.
Managed referrals and communication with contracted vendors for post-acute care coordination.
Utilization Review Nurse
R Adams Cowley Shock Trauma Center
01.2015 - 03.2017
Maintained professional competence by staying current on industry trends, best practices, and regulatory requirements specific to utilization review nursing.
Supervised and maintained all utilization review documentation through MCG and InterQual achieving a multi-million dollar reduction of denials.
Established and continuously optimized department schedules and individual work assignments.
Led interdisciplinary meetings.
Assisted in developing a new care management model and job descriptions.
PACU Registered Nurse
R Adams Cowley Shock Trauma Center
05.2013 - 01.2015
Interim charge nurse for a staff of 10+ nurses and 3 CNAs.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Promoted quality of care by adhering to industry standards and measuring health outcomes against patient care goals and benchmarks.
Implemented care plans for patient treatment after assessing physician medical regimens.
Kept meticulous charting notes regarding patient assessments and medications, later transferring information into records management system.
Provided direct care to complex, trauma patients.
Collaborated with other healthcare professionals to provide quality patient care.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
ER Charge Nurse
St. Agnes Hospital
05.2003 - 05.2013
Improved ER efficiency by effectively managing staff resources and coordinating patient flow.
Maintained regulatory compliance by staying current on industry standards and updating hospital policies accordingly.
Acted as a liaison between ER nursing staff and other hospital departments, facilitating clear communication channels to ensure seamless care transitions.
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