Brandie Shea
Solomon
Summary
Results-oriented manager with extensive experience in retail operations. Skilled in team leadership, training, and inventory management. Committed to optimizing workflows and fostering a positive customer experience.
Overview
20
20
years of professional experience
Work History
Store Manager
A One Mart
Solomon, KS
03.2026 - Current
- Managed daily store operations to enhance customer experience and streamline workflows.
- Supervised a team of associates, providing training and support for effective performance.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed promotional displays to increase product visibility and drive sales engagement.
- Ensured compliance with safety standards, promoting a secure shopping environment for customers.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
- Collaborated with suppliers to maintain product quality and timely replenishment processes.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Manager
Menards
Salina, KS
02.2017 - 03.2026
- Oversaw daily operations, ensuring adherence to safety protocols and company policies.
- Trained and mentored staff on product knowledge and customer service best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
- Analyzed inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Developed team schedules to align workforce capacity with business demands and peak hours.
- Collaborated with cross-functional teams to drive sales initiatives and improve customer satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Server
Chili's Bar and Grill
Salina, KS
08.2014 - 03.2017
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new servers on menu knowledge and restaurant protocols to enhance team performance.
- Resolved guest complaints promptly, fostering positive dining experiences and repeat business.
- Developed strong relationships with regular customers, enhancing loyalty and personalized service experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Truck Dispatcher
Salina Police Department
Salina, KS
02.2014 - 08.2014
- Managed emergency calls, prioritizing incidents and dispatching appropriate units efficiently.
- Coordinated communication between first responders, ensuring accurate information flow during emergencies.
- Utilized computer-aided dispatch systems to log incidents and maintain real-time situational awareness.
- Implemented quality assurance measures to review call handling procedures and enhance accuracy of information relayed.
Military Police Officer
U.S. Army
06.2006 - 01.2014
- Enforced military laws and regulations, ensuring compliance and safety within assigned areas.
- Conducted security patrols and inspections, identifying potential threats and mitigating risks.
- Collaborated with law enforcement agencies to coordinate responses to incidents and investigations.
- Trained junior personnel on operational procedures, fostering skill development and teamwork.
- Analyzed incident reports to identify trends, informing policy revisions for improved safety protocols.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Salina High South
SalinaSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Retail inventory management
- Cash management
Timeline
Store Manager
A One Mart
03.2026 - Current
Manager
Menards
02.2017 - 03.2026
Server
Chili's Bar and Grill
08.2014 - 03.2017
Truck Dispatcher
Salina Police Department
02.2014 - 08.2014
Military Police Officer
U.S. Army
06.2006 - 01.2014
High School Diploma -
Salina High South