Brandi H. Turner
Greenwell Springs,LA
Summary
Results-driven professional with a diverse background in accounting, payroll operations, and property insurance claims adjusting. Experienced in managing financial records, account reconciliation, payroll processes, reviewing policy coverage, and detailed claim documentation. As a Public Adjuster, successfully managed property damage claims from investigation through settlement, negotiating with insurers and advocating for policyholders. Brings strong analytical thinking, financial acumen, and regulatory knowledge to support both financial operations and claims resolution.
Overview
17
17
years of professional experience
Work History
Public Adjuster | Office Manager
Destination Claims, LLC
Baker, LA
09.2021 - 03.2026
- Evaluated insurance claims to determine validity and appropriate settlement amounts.
- Negotiated with insurance companies to secure favorable outcomes for clients.
- Provided expert advice on policy coverage and claim processes to clients.
- Maintained claims data in ClaimsForce and JobNimbus systems.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Managed claim payments issued to clients.
- Invoicing and Accounts Receivable.
- Staff Management
Online Grocery Associate
Walmart
Denham Springs, LA
01.2021 - 08.2021
- Managed online grocery fulfillment processes to ensure accurate order picking and timely delivery.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
Office Manager
Bayou Smokehouse, LLC
Baton Rouge, LA
03.2020 - 12.2020
- Managed all office administrative duties.
- Created weekly work schedule for restaurant staff.
- Completed bi-weekly payroll & monthly tax payments
- Increased customer engagement through social media.
Server | Bartender | Administrative Assistant
Girasole Exquisite Italian Restaurant
Central, LA
06.2019 - 03.2020
- Applied comprehensive knowledge of wine, cocktails & beer as well as appropriate entree pairings, increasing daily sales.
- Coordinated & hosted wine tasting events.
- Maintained relationships with regular customers.
- Created event flyers and weekly work schedules for restaurant staff.
Administrative Specialist
Salco Construction, Inc.
Baton Rouge, LA
06.2018 - 05.2019
- Answered telephone calls to field inquiries from clients, vendors & various other callers seeking information.
- Responded to daily caller requests with information about assistance & scheduling timeframes.
- Maintained timekeeping & entered data onto timesheets in EXCEL.
- Updated employee, accounting & job files.
Lead Payroll Specialist | Timekeeper
Universal Plant Services, Inc.
Baton Rouge, LA
07.2017 - 06.2018
- Conducted & maintained internal control & processes for payroll & timekeeping programs (TRACK; CDMS).
- Uploaded time records daily into VIEWPOINT and SPARTA programs, for weekly payroll processing.
- Produced documentation & reports regarding payroll activities, such as, advances, deductions & per diem.
- Managed daily bookkeeping report for project cost tracking.
Human Resources | Payroll Manager
Mainspring Companies, LLC
Baton Rouge, LA
02.2016 - 06.2017
- Managed payroll production for a multi-company organization.
- Oversaw the day-to-day processing of payroll for over 100 employees, including review of timekeeping entries in EXCEL.
- Conducted employment verifications & background checks for new hires.
- Developed company personnel policies, standard operating procedures & employee handbooks.
Payroll Specialist
Piccadilly Restaurants, LLC
Baton Rouge, LA
10.2014 - 01.2016
- Assisted payroll production for a multi-state corporation.
- Processed new hires, rehires & terminated employees & maintained employee files & garnishments.
- Reconciled payroll liabilities to the general ledger & prepared monthly payroll accruals in GREAT PLAINS.
Accounting | Payroll Manager
Louis Mechanical Contractors, Inc.
Baton Rouge, LA
05.2011 - 09.2014
- Developed monthly closing statements, policies & procedures to improve the efficiency of AR/AP.
- Increased efficiency of payroll management by developing a procedure for organizing & maintaining payroll records.
- Reconciled & paid all deductions/benefits; printed payroll checks/stubs.
- Posted debits & credits to relevant ledgers and spreadsheets; prepared & processed bank deposits.
- Created invoices & tracked overdue accounts & reconciled bank accounts.
Accounts Payable | Payroll Specialist
Spiral Metals Corporation
Baton Rouge, LA
06.2009 - 05.2011
- Composed effective accounting reports summarizing AP data.
- Coded & posted 50-75 invoices daily into QUICKBOOKS.
- Reconciled vendor statements & handled payment complaints or discrepancies.
- Managed timekeeping and processing of weekly payroll.
Education
High School Diploma -
Northeast High School
Zachary, LASkills
- AP / AR and Payroll Management
- Casualty and Property Loss
- General Ledger Journal Entries
- Insurance Policy Coverage Expertise
- Month-End Closing
- Claim Investigation
- Financial Statements
- Claims File Documentation
- File Management
- Settlement Negotiation
- Collections
- Policies and Procedures Development
Timeline
Public Adjuster | Office Manager
Destination Claims, LLC
09.2021 - 03.2026
Online Grocery Associate
Walmart
01.2021 - 08.2021
Office Manager
Bayou Smokehouse, LLC
03.2020 - 12.2020
Server | Bartender | Administrative Assistant
Girasole Exquisite Italian Restaurant
06.2019 - 03.2020
Administrative Specialist
Salco Construction, Inc.
06.2018 - 05.2019
Lead Payroll Specialist | Timekeeper
Universal Plant Services, Inc.
07.2017 - 06.2018
Human Resources | Payroll Manager
Mainspring Companies, LLC
02.2016 - 06.2017
Payroll Specialist
Piccadilly Restaurants, LLC
10.2014 - 01.2016
Accounting | Payroll Manager
Louis Mechanical Contractors, Inc.
05.2011 - 09.2014
Accounts Payable | Payroll Specialist
Spiral Metals Corporation
06.2009 - 05.2011
High School Diploma -
Northeast High School
References
Daniel Johnson: Owner/President - Destination Claims, LLC, Baker, LA 504.338.3891
Kim Vince: Vice President - Louis Mechanical Contractors, Inc., Baton Rouge, LA 225.927.6520
Shainna Elliott: Payroll Supervisor - Piccadilly Restaurants, LLC, Baton Rouge, LA 225.341.0365