Brandii Woodard

-Employee Onboarding and Offboarding

• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.(Attendance on Demand)
• Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
• Resolved payroll discrepancies quickly and successfully.
• Created new hire and termination documents for payroll.
• Provided customer service to employees regarding payroll inquiries and issues.

• Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
• Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
• Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
• Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
• Assisted in the hiring process of new reception staff members by reviewing resumes, conducting interviews, and providing input on candidate selection.
• Completed data entry and filing to keep records updated for easy retrieval.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.