Motivated UNC Chapel Hill student with experience in customer-facing roles, team supervision, and small business operations. Proven ability to perform under pressure, communicate clearly, and take initiative across a variety of work environments.
Overview
5
5
years of professional experience
Work History
Summer Course Maintenance & Member Services
Keowee Key Golf Course
Salem, SC
06.2025 - 08.2025
Helped train 2 new employees while maintaining 30+ bunkers to professional tournament standards.
Hosted a 200+ person multinational tournament, ensuring smooth execution. Enforced high standards for property, increasing perceived value and customer satisfaction.
Served as a front-facing representative for visitors, vendors, and members, consistently delivering professional, friendly interactions.
Team Member
Come Back Shack
Boone, NC
10.2024 - 01.2025
Delivered consistent, high-quality service in a fast-paced environment handling 100+ tables daily.
Reduced average customer wait times by 15% during peak hours by optimizing expo line operations.
Trained and mentored 2 new team members, improving shift efficiency and team consistency.
Business Development & Marketing Assistant
Carolina CRAFTmen & CraftWorks
Raleigh, NC
06.2020 - 08.2024
Helped grow of a family business from 1 client/week to 3 major weekly projects, scaling the team from 2 to 7 employees over 4 years.
Assisted with website management, social media outreach, and brand development to increase customer visibility.
Managed direct customer relationships, ensuring satisfaction and strengthening community ties.
Education
B.A. - Physics (Quantitative Finance Track), Data Science
University of North Carolina At Chapel Hill
Chapel Hill
05-2028
Skills
Business Development and planning
Certified Excel Expert
Customer service
Data Analysis
Financial analysis
Friendly, positive attitude
Market Research
POS Systems
Problem-solving and Critical Thinking
Product Design
Python/Coding
Teamwork and collaboration
Timeline
Summer Course Maintenance & Member Services
Keowee Key Golf Course
06.2025 - 08.2025
Team Member
Come Back Shack
10.2024 - 01.2025
Business Development & Marketing Assistant
Carolina CRAFTmen & CraftWorks
06.2020 - 08.2024
B.A. - Physics (Quantitative Finance Track), Data Science
National Director Operations – Rigging Services Division West at Encore GlobalNational Director Operations – Rigging Services Division West at Encore Global