Brandon Abel

• Managed challenges effectively to uphold positive client relationships.
• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed day-to-day business operations.
• Developed business plan, processes and procedures to provide superior Product or Service to customers.
• Assessed income and expenses and adapted plans to improve profit levels.
• Operated with safety and skill to avoid accidents and delays.

Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

• Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
• Recorded and monitored patient progress to document responses to therapy.
• Supported office staff during busy times by answering telephone calls and emails, photocopying and faxing.
• Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.
• Created individualized treatment programs in collaboration with physicians and recommended specialist referrals.
• Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
• Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.