Brandon Acker
Saint Paul,MN
Summary
Operations and business management professional with a strong track record in leading high-volume hospitality operations. Expertise in optimizing workflows, managing vendor relationships, and enhancing customer experiences through effective team leadership. Eager to leverage skills in operations management and client-facing roles to drive business success.
Overview
12
12
years of professional experience
Work History
Operations Manager | Events & Hospitality Operations
The Gnome Craft Pub
Saint Paul, Minnesota
09.2022 - 06.2026
- Managed operational execution for high-volume hospitality business, overseeing both back-of-house production and customer-facing service coordination.
- Coordinated event logistics, execution planning, vendor communication, staffing allocation, and operational support for private and public events.
- Led cross-functional teams while balancing daily operational priorities, customer satisfaction standards, and execution deadlines.
- Managed inventory systems, purchasing strategy, vendor relationships, and cost controls to maintain operational efficiency.
- Collaborated with leadership team to improve operational workflows and support business growth initiatives.
Kitchen Manager | Assistant General Manager
Black Sheep Coal Fired Pizza
Saint Paul, Minnesota
09.2018 - 04.2022
- Managed daily business operations including workforce scheduling, staff leadership, operational execution, inventory purchasing, and customer experience management.
- Supervised team hiring, onboarding, employee development, and performance management across customer-facing and production teams.
- Oversaw labor allocation, operational workflow, and quality control standards in high-volume environment.
- Maintained vendor relationships, supply chain coordination, and inventory management processes while controlling operational costs.
- Assisted senior leadership with overall business operations, process improvement initiatives, and team development strategy.
- Resolved operational issues quickly while maintaining service consistency and team accountability.
Independent Touring Musician
Self-Managed Touring Project
01.2016 - 01.2018
- Coordinated travel logistics, scheduling, venue communication, and event execution across multiple regional and national markets.
- Managed professional relationships with venue operators, promoters, and business partners.
- Operated independently while adapting quickly to changing schedules, transportation logistics, and high-pressure performance environments.
Lead Line Cook | Team Lead
The Copper Hen
Minneapolis, Minnesota
06.2014 - 07.2016
- Coordinated team workflow and operational execution under strict time-sensitive deadlines.
- Led production workflow within high-volume service environment while maintaining execution consistency and quality standards.
- Assisted with training and quality control to enhance process consistency and operational efficiency.
- Supported inventory management and product preparation systems to streamline daily production logistics.
Education
High School Diploma -
Spring Lake Park High School
Spring Lake Park, MN01-2011
Skills
- Operations Management
- Event Coordination
- Budget Management
- Vendor Management
- Business Operations
- Inventory & Supply Chain Coordination
- Process Improvement
- Team Leadership
- Staff Hiring and Development
- Customer Experience Management
- Cost control strategies
- Client Relations
Timeline
Operations Manager | Events & Hospitality Operations
The Gnome Craft Pub
09.2022 - 06.2026
Kitchen Manager | Assistant General Manager
Black Sheep Coal Fired Pizza
09.2018 - 04.2022
Independent Touring Musician
Self-Managed Touring Project
01.2016 - 01.2018
Lead Line Cook | Team Lead
The Copper Hen
06.2014 - 07.2016
High School Diploma -
Spring Lake Park High School