Customer Engagement: Greet customers in the store, identify their needs, and provide personalized solutions to meet those needs.
Product Knowledge: Maintain a thorough understanding of Verizon Wireless products, services, plans, and promotions to effectively communicate options to customers.
Sales Performance: Achieve and exceed individual and team sales targets by actively promoting and selling Verizon Wireless products and services.
Documentation: Process sales transactions accurately and efficiently using point-of-sale systems, and ensure all necessary documentation is completed.
Product Demonstrations: Conduct in-store demonstrations of devices and services to showcase product features and benefits to customers.
Police Officer
Sioux City Police
Sioux City, IA
04.2020 - Current
Enforced local, state, and federal laws by patrolling assigned areas, responding to emergency calls, and conducting investigations.
Conducted traffic stops, issued citations, and made arrests for criminal activities.
Prepared detailed reports on incidents, arrests, and investigations, ensuring accurate documentation for legal proceedings.
Testified in court as needed to support prosecution in criminal cases.
Participated in community policing initiatives to build relationships with residents and enhance public safety.
Provided first aid and basic medical assistance to individuals in emergencies.
Coordinated with other law enforcement agencies during multi-jurisdictional operations.
Accomplishments: Obtained the prestigious 300 Point Club award in the Iowa Law Enforcement Academy (ILEA).
Achieved ARIDE certification, enhancing skills in identifying and addressing drug-impaired driving.
Certified in Wicklander Zulawski criminal investigations levels 1 and 2, specializing in advanced interrogation techniques.
Made dozens of felony arrests, contributing significantly to the safety and security of the community.
Successfully reduced crime rates in assigned areas through proactive patrolling and community engagement.
Electronic Associate
Sam's Club
Buffalo, NY
07.2012 - 05.2015
Customer Service: Greet and assist customers, answer inquiries, and provide product recommendations to ensure a positive shopping experience.
Sales: Promote and sell memberships, products, and services, meeting or exceeding sales targets.
Inventory Management: Monitor stock levels, perform inventory counts, and ensure shelves are stocked and well-organized.
Stocking: Ensure grocery shelves are stocked with fresh products, checking expiration dates, and rotating stock.
Product Demonstrations: Provide in-depth product knowledge and demonstrations of electronics, such as TVs, computers, and mobile devices.
Product Preparation: Prepare and package bakery items, maintain cleanliness, and ensure compliance with health and safety standards.
Checkout Process: Operate cash registers, handle transactions accurately, and ensure a smooth checkout process.
Received consistent positive feedback from customers and supervisors for exceptional service and product knowledge.
Problem-Solving: Effective problem-solving skills to address customer issues and ensure satisfaction.
Cashier
Walgreens
Depew, NY
06.2011 - 07.2012
Transaction Processing: Accurately operate cash registers to handle cash, credit, and debit card transactions, ensuring all transactions are completed efficiently and correctly.
Merchandising: Help maintain store displays and ensure shelves are stocked, clean, and organized.
Loss Prevention: Monitor and prevent potential theft by being vigilant and following store security procedures.
Bagging: Bag purchased items carefully, ensuring that fragile items are handled appropriately.