Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
Drove to customer residences and places of business to inspect for pests.
Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Delivery Driver
Amazon
Williamsport, MD
10.2024 - 09.2025
Operated delivery vehicle to ensure timely and accurate package distribution.
Navigated routes efficiently using GPS technology for optimal delivery performance.
Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Communicated effectively with customers to provide updates on deliveries and address concerns.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Sales Associate
H&M Hennes & Mauritz
Hagerstown, MD
03.2023 - 09.2024
Enhanced customer experience through effective product knowledge and personalized service.
Managed inventory levels to ensure optimal stock availability and organized store displays.
Trained new staff on sales techniques, product information, and customer engagement strategies.
Implemented promotional campaigns to boost sales and attract new customers.
Resolved customer inquiries and concerns promptly, ensuring satisfaction and fostering loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Engine Assembler
Volvo Powertrain
Hagerstown, MD
09.2022 - 02.2023
Assembled engine components according to specifications, ensuring adherence to quality standards.
Conducted thorough inspections of finished products to verify functionality and reliability.
Collaborated with team members to streamline assembly processes, improving efficiency and workflow.
Trained new hires on assembly techniques and safety protocols, enhancing team performance.
Utilized precision tools and machinery for accurate assembly of complex engine systems.
Line Technician
Proctor & Gamble
Inwood, WV
08.2019 - 05.2022
Operated and maintained production machinery to ensure optimal efficiency and product quality.
Conducted routine inspections and troubleshooting to identify equipment malfunctions and minimize downtime.
Collaborated with team members to streamline workflows, enhancing overall productivity on the production line.
Trained new technicians on safety protocols, equipment operation, and best practices for efficient workflow.
Led safety meetings as well as used SAP to order, install and test run machinery
Warehouse Associate
Amazon
Clear Brook, VA
07.2018 - 07.2019
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Operated RF scanners to track merchandise and verify contents of containers.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Confirmed accuracy, quality and quantity of materials received.