Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brandon Alfaro

Round Lake,IL

Summary

Organized and dependable candidate successful at managing multiple priorities, problem solving and having excellent interpersonal skills. Willingness to take on added responsibilities to meet goals.

Overview

8
8
years of professional experience

Work History

Utility Locate Technician

USIC LLC
11.2023 - Current
  • Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
  • Improved service quality by accurately locating underground utilities using specialized equipment.
  • Streamlined project timelines by efficiently completing locate requests within designated time frames.

Customer Care Representative

Verizon Wireless
10.2022 - 11.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.

New Car Sales Representative

Gregory Infiniti
11.2021 - 10.2022
  • Maintained a deep knowledge of the dealership''s inventory, allowing for quick and accurate matching of clients to vehicles.
  • Improved closing rates by establishing trust with clients through transparency and open communication about pricing, incentives, and available options.
  • Enhanced dealership reputation through consistent delivery of high-quality customer service and positive word-of-mouth referrals.

Foreman

J. Alfaro Landscape
08.2016 - 12.2021
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Established clear priorities and production quality standards.
  • Checked equipment to determine if maintenance was required.

Education

High School Diploma -

Round Lake Senior High School
Round Lake
05.2016

Skills

  • Traffic Control
  • Heavy Lifting
  • Public Safety
  • Heavy Equipment Operation
  • First Aid Training
  • Customer Service
  • Computer Proficiency
  • Excellent people skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Utility Locate Technician

USIC LLC
11.2023 - Current

Customer Care Representative

Verizon Wireless
10.2022 - 11.2023

New Car Sales Representative

Gregory Infiniti
11.2021 - 10.2022

Foreman

J. Alfaro Landscape
08.2016 - 12.2021

High School Diploma -

Round Lake Senior High School

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Brandon Alfaro