Brandon Alfaro
Round Lake,IL
Summary
Organized and dependable candidate successful at managing multiple priorities, problem solving and having excellent interpersonal skills. Willingness to take on added responsibilities to meet goals.
Overview
8
8
years of professional experience
Work History
Utility Locate Technician
USIC LLC
11.2023 - Current
- Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
- Improved service quality by accurately locating underground utilities using specialized equipment.
- Streamlined project timelines by efficiently completing locate requests within designated time frames.
Customer Care Representative
Verizon Wireless
10.2022 - 11.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
New Car Sales Representative
Gregory Infiniti
11.2021 - 10.2022
- Maintained a deep knowledge of the dealership''s inventory, allowing for quick and accurate matching of clients to vehicles.
- Improved closing rates by establishing trust with clients through transparency and open communication about pricing, incentives, and available options.
- Enhanced dealership reputation through consistent delivery of high-quality customer service and positive word-of-mouth referrals.
Foreman
J. Alfaro Landscape
08.2016 - 12.2021
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Reviewed project details to specify correct materials and equipment for job sites.
- Established clear priorities and production quality standards.
- Checked equipment to determine if maintenance was required.
Education
High School Diploma -
Round Lake Senior High School
Round Lake05.2016
Skills
- Traffic Control
- Heavy Lifting
- Public Safety
- Heavy Equipment Operation
- First Aid Training
- Customer Service
- Computer Proficiency
- Excellent people skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Utility Locate Technician
USIC LLC
11.2023 - Current
Customer Care Representative
Verizon Wireless
10.2022 - 11.2023
New Car Sales Representative
Gregory Infiniti
11.2021 - 10.2022
Foreman
J. Alfaro Landscape
08.2016 - 12.2021
High School Diploma -
Round Lake Senior High School
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