Brandon Allen
Centertown,MO
Summary
Detail-oriented hardware specialist with proven skills in troubleshooting and equipment installation. Adept at implementing cybersecurity measures while maintaining high standards of technical support and customer service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A strong passion for creating and being artistic with videos and photos, and I consistently strive to improve my own knowledge and skills in this area.
Overview
1
1
year of professional experience
Work History
Documentation Specialist
Shelter Insurance
Columbia, Mo
05.2025 - Current
- transcribe documents
- create forms for entire organization
- create and update policies
Hardware Specialists
CSPI
Jefferson City, MT
05.2024 - 08.2025
- Acted as a tier 1 - 3 specialists for IT problems.
- Repaired hardware
- installed equipment
- call center
- travelled to job sites
- networking
- cybersecurity
Customer Engineer
NCR Voyix
Columbia, MT
08.2024 - 05.2025
- Installed self-checkouts and registers
- Travelled long distances
- Troubleshoot hardware problems
- install new software as required
- maintain equipment
Education
Associate of Applied Science - Information Technology
State Tech
Linn, MO05-2024
High School Diploma -
Russellvile High Scool
Russellville05-2022
GED -
Nichols Career Center Film Technology
Jefferson City, MO05-2021
Skills
- Hardware troubleshooting
- Equipment installation
- Cybersecurity measures
- Network configuration
- Software updates
- Customer service
- Equipment maintenance
- Technical support
- Attention to detail
- Problem resolution
- Time management
- Analytical thinking
- Effective communication
- Hardware installation
- Wireless communication
- photography
- Adobe Products
- Videography
- Film editing
- photo editing
- team work
- Davinci Resolve
- Social media knowledge
- Algorithm knowledge
- P
Affiliations
- I was the anchor, videographer and editor for Nichols Student News back during the career center
Timeline
Documentation Specialist
Shelter Insurance
05.2025 - Current
Customer Engineer
NCR Voyix
08.2024 - 05.2025
Hardware Specialists
CSPI
05.2024 - 08.2025
Associate of Applied Science - Information Technology
State Tech
High School Diploma -
Russellvile High Scool
GED -
Nichols Career Center Film Technology
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