BRANDON W. ALLEN
Centertown
Summary
Detail-oriented and customer-focused professional with experience in computer repair and customer service. I have an Associates Degree in Networking Systems Technology. Skilled in communication and writing, with expertise in Adobe products. Proven ability to manage projects and deliver results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Documentation Specialist
Shelter Insurance
05.2025 - Current
Field Service Technician
NCR Voyix
11.2024 - 05.2025
Diagnose and repaired electronic hardware on computers, POS devices, APs, Switches.
Archive Image Technician
Secretary of State Archives
08.2024 - 11.2024
Help Desk Technician
CSPI (computer service Professionals)
05.2024 - 08.2024
IT Technician
Cole County R-1 High School
05.2023 - 08.2023
- Diagnose, disassemble and repair computers; maintain active directory; maintain printers
Gerbes West clicklist
08.2021 - 05.2022
Education
BROADCASTING SYSTEMS CERTIFICATE - undefined
Nichols Career Center
ASSOCIATES OF APPLIED SCIENCE - NETWORKING SYSTEMS TECHNOLOGY
State Technical College of Missouri
05.2022
DIPLOMA - undefined
Russellville High School
05.2021
Skills
- Computer and repair skills
- Great customer service
- Detail oriented
- Strong communication skills
- Strong written skills
- Knowledge with adobe products
- Teamwork and collaboration
- Friendly, positive attitude
- Microsoft office experience
- Basic Networking Knowledge
- Electronic Hardware Diagnosis and Repair
- Data Input
- Transcription
- Documentation
- Foundational Cybersecurity
- Adobe Product Experience
- Hands on labor experience
- Data Entry Experience
Certification
- NOCTI Certified
Timeline
Documentation Specialist
Shelter Insurance
05.2025 - Current
Field Service Technician
NCR Voyix
11.2024 - 05.2025
Archive Image Technician
Secretary of State Archives
08.2024 - 11.2024
Help Desk Technician
CSPI (computer service Professionals)
05.2024 - 08.2024
IT Technician
Cole County R-1 High School
05.2023 - 08.2023
Gerbes West clicklist
08.2021 - 05.2022
BROADCASTING SYSTEMS CERTIFICATE - undefined
Nichols Career Center
DIPLOMA - undefined
Russellville High School
ASSOCIATES OF APPLIED SCIENCE - NETWORKING SYSTEMS TECHNOLOGY
State Technical College of Missouri
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