Pursuing a career in the I.T field as well as expanding my knowledge and skills within the I.T field. Not only just for a career but as a personal passion of mine interacting and tinkering with technology
Overview
7
7
years of professional experience
Work History
Call Center Representative
OPSAM Health
01.2025 - 04.2025
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Front Desk Receptionist
Law Offices of Philip Cohen
10.2022 - 10.2023
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Answer and direct calls in a polite and informative manner
Assist with mail intake, mailing, emailing, faxing, receive deliveries, sort and distribute incoming mail
Maintain the general office filing system, scanning, sorting, copying, and data entry
Security Guard
Brothers in Arms Security
07.2018 - 09.2020
Responsible for the security of multiple properties as well as the reporting of activity going on within the work sites
Management of work equipment from both the employer and the contractor of the property
Prepared to deal with security threats as well as navigate any tense or dangerous situations
Education
Cisco Networking - CCNA
SouthWestern College
01.2022
Google I.T Fundamentals Cert -
Coursera
10.2021
Diploma -
Chula Vista Adult School
05.2021
Skills
Documentation and Reporting
Able to smoothly handle and manage very tense situations
Academic and Technological Literacy | Speech | English 1 at Mater Dei Catholic High SchoolAcademic and Technological Literacy | Speech | English 1 at Mater Dei Catholic High School