Brandon Armijo
Albuquerque,NM
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and a hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
1
1
Language
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Cage Vault Cashier
Sandia Resort & Casino
Albuquerque, NM
07.2026 - Current
- Exchanged gaming chips for cash with accurate payment handling.
- Processed cash, chips, and voucher transactions at Sandia Resort & Casino cage.
- Balanced drawer counts and verified currency during each shift.
- Completed jackpot paperwork and payout records accurately.
Supervisor
Eddie Bauer Clothing Retail
Albuquerque, NM
07.2024 - 06.2025
- Mentored employees in managing complicated sales and resolving complex issues with difficult customers, enhancing their customer service skills.
- Resolved customer complaints and escalated issues to ensure timely resolution and customer satisfaction.
- Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
- Monitored inventory levels and coordinated timely replenishment with store staff to maintain stock availability.
Retail Keyholder
Boot Barn, Inc
Albuquerque, NM
11.2023 - 05.2024
- Opened and closed Boot Barn store using keyholder procedures and alarm systems.
- Assisted customers with Western apparel, boots, hats, and fit selections.
- Processed sales transactions through POS register and handled cash drawer counts.
- Trained new associates on Boot Barn policies, register use, and daily routines.
Sales Associate
Boot Barn, Inc
Albuquerque, NM
10.2022 - 09.2023
- Greeted customers and provided assistance with product inquiries and sizing to enhance shopping experience.
- Processed sales transactions using register and POS systems
- Processed customer returns according to store policies. and exchanges with store policies.
- Assisted with inventory counts and organized backroom to maintain efficient stock management.
Guest experience
Indian Pueblo Cultural Center
Albuquerque, NM
06.2022 - 07.2022
- Built strong relationships with key contacts to improve guest experience.
- Collaborated with other departments on special projects related to improving guest experience.
- Checked in guests to provide them with an enjoyable museum experience.
- Checked in with Pueblo artists and provided them with whatever they needed from staff.
Sales Associate
Boot Barn, Inc
Santa Fe, New Mexico
03.2022 - 06.2022
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Managed returns, exchanges, and refunds in alignment with company policies to ensure customer satisfaction.
- Facilitated special orders and coordinated with other stores to locate desired items for customers.
- Enhanced customer experience by shaping hats., enhancing customer selection experience. and assist customers with their hat selections.
- Maintained clean sales areas and organized visual merchandising standards.
Sales Associate
Bien Mur Indian Market Center
Albuquerque, NM
05.2018 - 08.2018
- Sold Native American arts and crafts including jewelry, pottery, rugs, and more.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to enhance daily store operations and improve customer satisfaction.
- Described cultural significance of various crafts to visitors, enriching their understanding and appreciation of the artistry. about different craftsmanship to local, state and travelers.
Education
Bachelor of Fine Arts - Studio Arts
Institute of American Indian Arts
Santa Fe, New Mexico 08.2017 - 12.2021
Skills
- Cash handling
- Chip exchange
- Drawer balancing
- Currency verification
- POS systems
- Customer service
- Problem solving
- Goal setting
- Visual merchandising
- Employee training
- Friendly and outgoing
- Inventory control
- Merchandise display
- Clear communication
- Printmaking techniques
- Team leadership
- Transaction accuracy
- Cage reconciliation
- Jackpot processing
Languages
English
Native/ Bilingual
Timeline
Cage Vault Cashier
Sandia Resort & Casino
07.2026 - Current
Supervisor
Eddie Bauer Clothing Retail
07.2024 - 06.2025
Retail Keyholder
Boot Barn, Inc
11.2023 - 05.2024
Sales Associate
Boot Barn, Inc
10.2022 - 09.2023
Guest experience
Indian Pueblo Cultural Center
06.2022 - 07.2022
Sales Associate
Boot Barn, Inc
03.2022 - 06.2022
Sales Associate
Bien Mur Indian Market Center
05.2018 - 08.2018
Bachelor of Fine Arts - Studio Arts
Institute of American Indian Arts
08.2017 - 12.2021