Jodi RAMIREZ

• Counted and recorded assigned funds and made exchanges of funds throughout shift.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Processed various cash transactions and answered gaming customer questions.
• Secured casino funds not in use after balancing cash drawer.

• Restocked and organized merchandise in front lanes.
• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked with floor team and managers to meet wide range of customer needs.

• Quickly and accurately counted drawers at start and end of each shift.
• Counted and recorded assigned funds and made exchanges of funds throughout shift.
• Processed various cash transactions and answered gaming customer questions.
• Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.

jackpot pay outs, fill the machines with coin. and some light tech work. greeting customer. ect.

• Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.