Summary
Overview
Work History
Education
Skills
Timeline
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MARTIN GARCIA

ALBUQUERQUE,NM

Summary

Driven and detail-oriented professional with extensive experience as a Cage/Vault Cashier at Sandia Resort & Casino and Santa Ana Star Casino, adept in banking procedures and conflict resolution. Excelled in accurate record keeping and fraud detection, enhancing customer trust and operational efficiency. Proven ability in using advanced cash management systems like Dynacash, Synkros, and Fabicash.

Overview

5
5
years of professional experience

Work History

CAGE/VAULT CASHIER

SANDIA RESORT & CASINO
05.2022 - 01.2025

Also proficient in MS Word, Synkros, Fabitrak and Fabicash.

  • Maintained a secure vault environment with strict adherence to established security protocols, minimizing risk of theft or loss.
  • Streamlined the cash counting process for improved efficiency and increased productivity among team members.
  • Demonstrated exceptional customer service skills when interacting with patrons, resolving issues quickly and professionally.
  • Supported overall casino operations through timely processing of transactions, ensuring seamless service for customers.
  • Developed strong relationships with other departments such as surveillance/security teams to ensure a safe working environment for all staff members.
  • Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.

CAGE/VAULT CASHIER

SANTA ANA STAR CASINO
05.2021 - 04.2022
  • I used a dynacash machine to pay out guests.
  • Demonstrated exceptional customer service skills when interacting with patrons, resolving issues quickly and professionally.
  • Balanced daily cash drawers meticulously, reconciling any discrepancies to maintain accurate financial records.
  • Facilitated smooth shift transitions by efficiently handing over responsibilities and providing comprehensive updates on outstanding tasks.
  • Maintained a secure vault environment with strict adherence to established security protocols, minimizing risk of theft or loss.
  • Streamlined the cash counting process for improved efficiency and increased productivity among team members.

FRONT END TEAM MEMBER

WALMART
06.2020 - 05.2021
  • I also helped out with carts outside when they were shortstaffed.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

VALLEY HIGH SCHOOL
ALBUQUERQUE, NM
05-2000

Skills

  • Banking procedures
  • Accurate record keeping
  • Fraud detection
  • Conflict resolution techniques

Timeline

CAGE/VAULT CASHIER

SANDIA RESORT & CASINO
05.2022 - 01.2025

CAGE/VAULT CASHIER

SANTA ANA STAR CASINO
05.2021 - 04.2022

FRONT END TEAM MEMBER

WALMART
06.2020 - 05.2021

High School Diploma -

VALLEY HIGH SCHOOL
MARTIN GARCIA