Dedicated and detail-oriented professional with strong customer service, multitasking, and time management skills. Committed to providing exceptional experiences that leave a lasting impression.
Overview
4
4
years of professional experience
Work History
Spark Driver
Independent Contractor - Self Employed
Kingston, OK
08.2023 - Current
Managed time efficiently when making multiple stops along designated routes.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Delivered packages to customers in a timely and efficient manner.
Utilized GPS navigation systems to plan efficient routes for deliveries.
Delivered goods and services to customers on time and in excellent condition.
Enhanced customer satisfaction by providing courteous and professional service.
Maintained delivery schedules without compromising safety.
Wireless Sales Associate
Russell Cellular Verizon Wireless
Durant, OK
10.2022 - 09.2023
Resolved customer complaints in a professional manner while keeping management informed of any escalated situations.
Oversaw the daily opening and closing procedures, including responsibility for cash handling and reconciling cash drawers.
Encouraged customers to sign up for loyalty programs or upgrade services when appropriate.
Provided technical support for customers in setting up their wireless devices including phones, tablets, laptops and other mobile devices.
Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.
Maintained a clean, organized work environment that met company standards.
Demonstrated knowledge of the store's inventory to answer customer inquiries regarding availability and pricing of products.
Overnight Stocker
Walmart
Durant, OK
10.2021 - 03.2022
Worked collaboratively with other team members to achieve departmental goals.
Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
Maintained an orderly appearance at all times throughout the store.
Received and stocked merchandise in a timely manner.
Organized shelves, racks and bins to ensure product availability.
Floor Attendant
Chickasaw Nation Department Of Commerce
Kingston, OK
05.2020 - 10.2021
Greeted customers and provided them with information about the gaming machines.
Adhered strictly to company policies regarding confidentiality of patron data.
Performed routine maintenance on gaming machines, such as cleaning.
Inspected gaming machines for malfunctions or tampering, and reported issues to supervisors immediately.
Verified the age of customers to ensure they were old enough to play slot machines.
Resolved disputes between patrons arising from misunderstandings over game rules or payouts.
Checked the validity of jackpots won by players and distributed prizes accordingly.
Updated computerized database with player information such as name, address and contact details.