BRANDON ATKINSON
Ocala,FL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Intern
Simply I.T
01.2024 - Current
- Assisted with installing routers, configuring networks, troubleshooting technical issues, providing support to clients, and shadowing ticketing systems.
Service Technician
Metnology I.T
03.2023 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Set up POS system, troubleshooting technical issues
Assistant Site Leader
Tidal Wave Auto Spa
12.2021 - Current
- Responsible for managing team of employees providing automated car wash to customers
- Ensured safe efficient service throughout each shift
- Ensured adequate performance minor repair of computer system used to operate car wash system kiosk
- Extensive customer service in selling/upgrading memberships to customers ensuring customer satisfaction.
Customer Service Associate
Publix Supermarket
09.2018 - 12.2021
- Initially hired as bagger (age 14)
- Promoted to customer service
- Provided excellent customer service to all customers
- Greeted customers, responded to inquiries regarding products, policies, procedures
- Assisted locating items, answered phones, processed payments using cash register, monitored security cameras, trained new employees.
Education
Associates of Arts - Information Technology
College of Central Florida
Ocala, FL02.2024
High School Diploma -
North Marion High School
Ocala, FL05.2022
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Troubleshooting
- Hardware Installation
- Team Collaboration
Activities
- Google IT Support Certification
- North Marion High Digital Technology Program
- Snare Bass Drum in North Marion Middle School
- Shiloh Drum Corps: Bass Drum
- Football: MCYFL FSYFL
- Zion United Methodist Church Youth Ministry
- Zion United Methodist Church Master’s Table Volunteer (Homeless Feeding/Clothing Program)
- Magic Basketball League
Awards
- Legacy Scholarship: Ramah Baptist Church 2023
- Tidal Wave: Employee of the month: May 2022
- Multiple A/B Honor-roll Awards/certificates throughout educational career.
- Runner-up Championship: MCYFL/North Marion Colts: 2017
- Beast of the Week: Belleview Rattlers: 2014
- Outstanding Youth Award: Zion United Methodist Church (2020, 2016, 2013)
- Community Award: Alpha Kappa Sorority
- Multiple Basketball Awards: Magic Basketball League
Timeline
Intern
Simply I.T
01.2024 - Current
Service Technician
Metnology I.T
03.2023 - Current
Assistant Site Leader
Tidal Wave Auto Spa
12.2021 - Current
Customer Service Associate
Publix Supermarket
09.2018 - 12.2021
Associates of Arts - Information Technology
College of Central Florida
High School Diploma -
North Marion High School
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