Summary
Overview
Work History
Skills
Websites
Certification
Accomplishments
Timeline
Generic
BRANDON BAECHLE

BRANDON BAECHLE

Pool,GA

Summary

Results-driven professional with a strong background in Salesforce administration, office operations management, and customer service. Proven track record of optimizing CRM workflows, customizing user interfaces, and ensuring data integrity in Salesforce. Experienced in managing large-scale projects, such as the 2020 decennial census, with exceptional attention to detail and the ability to communicate effectively across diverse teams. Skilled in delivering outstanding customer service, driving sales, and training team members. Basic proficiency in programming and software development adds a valuable foundation for future growth and adaptation in the technology.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR/Payroll Administration

Consulting
05.2023 - 10.2023
  • Trained HR manager to use and navigate very large healthcare environment to facilitate payroll and ticketing functionality
  • Maintained user access and permissions required for HR and new hires
  • Imported legal documents and supported data security best practices
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed employee records on database to maintain accuracy and updated information.

Data Visualization

Consulting
01.2023 - 04.2023
  • Created a series of Matrix and Summary reports for a large organization (Complete with data buckets, conditional highlighting, cross filters, and Summaries)
  • Visualized reports using filtered dashboard so each user sees only relevant data for their occupation
  • Automated a weekly email system to give a snapshot of the most actionable data for leadership

Service Plan / Inventory Automation

Consulting
03.2022 - 12.2022
  • Assisted with Business Process Review documentation and requirements session
  • Automated the contracted maintenance services plans via flows, assets, and cases
  • Improved the inventory tracking process through a custom purchase order to revocable process that was modeled from Accounting Seed
  • Reduced company break fix and scheduled maintenance expenses by incorporating break fix with scheduled maintenance cases to allow the technician to group and schedule by location to maximize time on the ground

HR/Payroll Administration

Consulting
09.2021 - 02.2022
  • Trained HR manager to use and navigate a very large healthcare environment to facilitate payroll and ticketing functionality
  • Maintained user access and permissions required for HR and new hires
  • Imported legal documents and supported data security best practices
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed employee records on database to maintain accuracy and updated information.

Operations Manager

U.S Census Bureau
01.2020 - 09.2020
  • Managed work of 50-100 employees, ensuring accurate and timely enumeration during the 2020 decennial census
  • Provided excellent service and support during the census, addressing inquiries and concerns promptly and professionally
  • Actively involved in training 20+ new team members each month, ensuring they were equipped with the necessary skills and knowledge to perform their roles effectively
  • Effectively communicated across a hierarchical structure of nearly 1000 individuals to complete the census within set deadlines, even during the height of the COVID-19 pandemic
  • Implemented and maintained proper protocols to ensure the health and safety of employees during the census operations.

Skills

  • Email Template Design
  • User Administration
  • Dashboard Creation
  • Salesforce Customization
  • Chatter Administration
  • Security Management
  • Data Management
  • AppExchange Integration
  • Data Migration
  • Python
  • Selenium

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Business Analyst

Accomplishments

  • Maintained a 4.0 GPA during my time at Savannah Technical College studying Accounting.
  • Owned a business selling dietary supplements on Amazon.
  • Constructed and maintained cryptocurrency miners during the height of the crypto boom.

Timeline

HR/Payroll Administration

Consulting
05.2023 - 10.2023

Data Visualization

Consulting
01.2023 - 04.2023

Service Plan / Inventory Automation

Consulting
03.2022 - 12.2022

HR/Payroll Administration

Consulting
09.2021 - 02.2022

Operations Manager

U.S Census Bureau
01.2020 - 09.2020

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BRANDON BAECHLE