Brandon Bailey
Detroit
Summary
Results-driven Security Professional with extensive experience in emergency response and crisis management. Expertise in coordinating operations, conducting investigations, and implementing conflict resolution strategies to enhance public safety and compliance. Proven ability to foster effective communication among teams while engaging in community outreach initiatives. Committed to delivering exceptional service in high-pressure environments through strong interpersonal skills and meticulous attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Field Supervisor
Eagle Security Services
09.2025 - Current
- Enhanced safety compliance by supervising security personnel, aligning with operational guidelines.
- Improved site security through regular assessments and implementation of corrective measures.
- Increased team competency by developing and executing comprehensive training programs.
- Ensured timely resolution of breaches by managing accurate incident report documentation.
CEO/Lead Firearms Instructor CC/HD
Majors Firearms Training LLC
03.2023 - Current
- Delivered comprehensive training programs focused on firearms safety, handling, and tactical decision-making for diverse groups, ensuring compliance with regulations and state laws for certification.
- Managed budgeting and resource allocation to optimize training operations and maximize return on investment.
- Championed the integration of advanced training technologies, including simulation and live-fire scenarios, to improve trainee engagement and outcomes.
- Led community outreach programs to educate the public on firearms safety and responsible ownership, enhancing community relations.
Telecommunications Operator
Detroit Police Department
09.2023 - 02.2024
- Enhanced caller support by gathering essential information for incident reports.
- Managed incoming calls using advanced telecommunication systems and tracking software.
- Delivered exceptional customer service, ensuring empathy in high-stress situations.
- Guided callers through non-emergency inquiries with clear, appropriate information.
Animal Control Officer/ Code Enforcement Officer
Inkster Police Department
11.2021 - 05.2023
- Enhanced animal welfare by investigating cruelty and preparing detailed case reports.
- Partnered with law enforcement to uphold animal welfare codes and ordinances.
- Established community programs to promote responsible pet ownership and education.
- Ensured public safety by promptly responding to stray or dangerous animal calls.
Dispatcher/Call Taker
ParaStar/Community EMS
10.2019 - 03.2020
- Enhanced dispatch operations by accurately processing emergency and non-emergency calls.
- Logged incidents in real-time using advanced computer-aided dispatch systems.
- Delivered exceptional customer service, providing empathy during high-stress calls.
- Coordinated resources effectively with public safety personnel during emergencies.
Patient Access Rep II
DMC Sinai Grace Hospital/Conifer Health Systems
04.2017 - 11.2018
- Managed patient registration processes to ensure accurate data collection and compliance with healthcare regulations.
- Utilized electronic health record (EHR) systems to maintain and update patient information efficiently.
- Assisted in training new staff members on policies, procedures, and software applications relevant to patient access.
- Coordinated insurance verification and authorization to facilitate timely patient access to services.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs12-2027
High School Diploma - General Education
Renaissance High School
Detroit, United States01.2015
Skills
- Investigations Advanced
- Security Expert
- Interpersonal Skills Expert
- Attention to Detail Expert
- Conflict Resolution Expert
- Communication Expert
- Incident reporting
Certification
- Conceal Pistol License- MI.
- Certified Firearms and Home Defense Instructor.
- First-AID, AED, BLS, and ACLS Certified.
- LEIN Certification
- CAD Certification
- MDARD Animal Control Officer Cert.
- Professional Drone Cert
- Professional Radio Operator Certification
Languages
Arabic Beginner
Spanish Intermediate
English Native
Timeline
Security Field Supervisor
Eagle Security Services
09.2025 - Current
Telecommunications Operator
Detroit Police Department
09.2023 - 02.2024
CEO/Lead Firearms Instructor CC/HD
Majors Firearms Training LLC
03.2023 - Current
Animal Control Officer/ Code Enforcement Officer
Inkster Police Department
11.2021 - 05.2023
Dispatcher/Call Taker
ParaStar/Community EMS
10.2019 - 03.2020
Patient Access Rep II
DMC Sinai Grace Hospital/Conifer Health Systems
04.2017 - 11.2018
High School Diploma - General Education
Renaissance High School
Bachelor of Science - Criminal Justice
Colorado Technical University
Interests
Community Outreach - Beautiful Beginnings Inner Healing (Non-Profit), Food Drives (Iota Phi Theta, Fraternity Inc.), Skating, Bowling, Camping