Brandon Baker
San Antonio
Summary
Detail-oriented professional with experience coordinating vendors, managing contracts, tracking orders, and improving operational workflows. Strong background in negotiation, documentation, customer service, and cross-functional collaboration. Known for reducing cycle time, resolving issues proactively, and maintaining accurate records across systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
Mercedes-Benz of Selma
Selma, TX
02.2021 - Current
- Coordinated vendor-related and client-facing processes including service requests, documentation, approvals, and delivery timelines.
- Managed order submissions and tracked requests from initiation through completion, ensuring accuracy and timeliness.
- Negotiated contracts and renewals, securing favorable terms and maintaining long-term partnerships.
- Collaborated with sales, service, and operations teams to resolve order discrepancies and supplier issues.
- Maintained detailed records and status updates across internal systems, improving visibility and response times.
- Implemented process improvements that reduced turnaround time and improved service quality.
Repossession Agent / Operations Support
Loves Preowned Dodge & Chrysler
Corpus Christi, TX
02.2017 - Current
- Coordinated logistics and tracking of vehicles, equipment, and documentation in compliance with company and legal standards.
- Worked with vendors and internal stakeholders to resolve issues and meet delivery timelines.
- Maintained accurate records to support audits and operational reporting.
- Applied conflict-resolution and problem-solving skills in high-pressure situations.
Education
High School Diploma -
Byron P. Steele High School
Cibolo, TXSkills
- Vendor & Supplier Coordination
- Procurement & Order Processing
- Contract Negotiation & Renewals
- Purchase Tracking & Status Updates
- Documentation & Record Management
- Process Improvement
- Customer Service & Stakeholder Communication
- Microsoft 365 (Outlook, Excel, Word, SharePoint)
- CRM & Workflow Systems
- Account management
Certification
HMT-0402 Surface Transportation of Automotive Hazardous Materials
Timeline
Account Manager
Mercedes-Benz of Selma
02.2021 - Current
Repossession Agent / Operations Support
Loves Preowned Dodge & Chrysler
02.2017 - Current
High School Diploma -
Byron P. Steele High School