Driven professional with a background in healthcare and customer service, including a pivotal role at Forcht Laboratory. Excelled in enhancing patient care through effective communication and compassionate support, while ensuring accuracy in specimen labeling and adherence to infection control protocols. Demonstrated proficiency in medical records management and a commitment to quality control, underpinned by strong interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.