Brandon Bean
Pompano Beach
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Crafty Crab
Fort Lauderdale
12.2023 - 07.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Created training materials and conducted training sessions for new hires on company policies and procedures
Server
Crafty Crab
Fort Lauderdale
02.2022 - 12.2023
- Welcoming and providing guests a positive dining experience. Using interpersonal and active listening skills to input orders into a POS system.
- Delivering customers' orders as swiftly as possible. Routinely checking on tables in a given setting and offering assistance if there is any inconvenience.
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Line Cook
The Dalmar Hotel
Fort Lauderdale
05.2021 - 01.2022
- Cleaning, seasoning, and preparing food according to law and company policies.
- Arrange portions and garnishing food based on client preference.
- Assist other cooks during the food assembly process.
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Assisted in training new line cooks on cooking techniques, recipe execution, and safety procedures
- Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
Fry Cook
Red Rooster
Miami
01.2021 - 05.2021
- Maintained a clean work area throughout the shift by regularly wiping down surfaces, emptying grease traps, and disposing of used oil properly
- Collaborated with servers or expo staff to ensure timely delivery of hot fried food orders
- Managed multiple fryers simultaneously to accommodate high-volume orders during peak hours
- Ensured proper storage and rotation of food products to minimize waste and maintain freshness
Work Center Supervisor and Training Petty Officer
Us Navy
08.2012 - 06.2016
- Supervised and trained ensuring the safety of other military personnel.
- Ensured that work areas were safe and hazardous materials were stored according to Osha and DOD Regulations. Maintaining an accident rate of 0%.
- Verifying that all paperwork and training courses were accurately completed according to DOD regulations, resulting in a 100% completion rate.
Education
High school diploma -
Miami Edison Senior High
Miami, FLSkills
- Detail-Oriented
- Performance Under Pressure
- Supervision
- Troubleshooting
- Training
- Conflict resolution
- Inventory management
- Cash handling
- Staff scheduling
- Quality control
- Training development
- Customer service
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Assistant Manager
Crafty Crab
12.2023 - 07.2024
Server
Crafty Crab
02.2022 - 12.2023
Line Cook
The Dalmar Hotel
05.2021 - 01.2022
Fry Cook
Red Rooster
01.2021 - 05.2021
Work Center Supervisor and Training Petty Officer
Us Navy
08.2012 - 06.2016
High school diploma -
Miami Edison Senior High