Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Beck

Fort Laramie,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Private Client Banker

Chase Bank
08.2018 - Current
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Worked as a personal liaison to high net worth clients based on their specific needs.
  • Implemented strategies to increase customer retention, enabling investment growth.

Server

Season's 52
12.2013 - 12.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Lead First Cook

Universal Studios
08.2010 - 12.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

Associate of Science - Culinary Arts

Le Cordon Bleu College of Culinary Arts
Orlando, FL

Skills

  • Client Inquiry Management
  • Security Understanding
  • Client Rapport-Building
  • Customer Needs Assessments
  • Partnership Management
  • Persuasive Communication Style
  • High-Volume Environments
  • Client Service and Assistance

Timeline

Private Client Banker

Chase Bank
08.2018 - Current

Server

Season's 52
12.2013 - 12.2019

Lead First Cook

Universal Studios
08.2010 - 12.2013

Associate of Science - Culinary Arts

Le Cordon Bleu College of Culinary Arts

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Brandon Beck