Summary
Overview
Work History
Education
Skills
Websites
Certification
Professionaloverview
Additionalinformation
Personal Information
Timeline
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Brandon Bell

Norfolk,Virginia

Summary

Self-disciplined military officer with demonstrated success in leading tactical operations. Skilled in crisis management, personnel supervision and mission execution with mastery of advanced weapons systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations. Transitioning from a decorated career as a Limited Duty Officer in the US Navy to an Information Technology Specialist with a focus in Cyber Security. Bringing over two decades of leadership and operational experience aboard naval vessels, combined with ongoing cybersecurity education, to support IT infrastructure and Security needs.



Overview

26
26
years of professional experience
1
1
Certification

Work History

Student

ECPI University
02.2023 - Current
  • Pursuing cybersecurity education to transition into the IT field with a focus on securing digital assets and networks
  • Engaged in hands-on learning and practical exercises to build a strong foundation in IT support and cybersecurity principles.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Brought new perspectives to classroom discussions with materials found during independent research.
  • Championed a growth mindset culture within the classroom, inspiring students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
  • Mentored struggling students through personalized tutoring sessions, resulting in improved academic performance.

Limited Duty Officer 6110

US Navy
07.1998 - 03.2023
  • Operated as the initial point of contact for deck operations, ensuring mission readiness and operational efficiency
  • Directed a team of sailors, demonstrating strong leadership and team-building skills
  • Developed and implemented training programs to enhance crew proficiency and safety standards
  • Coordinated with other departments to ensure seamless operation and communication across the vessel
  • Experienced in solving technical issues and troubleshooting hardware, systems, subsystems, and network connectivity issues.
  • Ensured compliance with regulations by maintaining up-to-date knowledge of industry standards.
  • Monitored surveillance systems for potential threats, allowing for quick identification and resolution of issues.
  • Contributed to the successful execution of large-scale events through meticulous planning and coordination efforts.
  • Evaluated team performance regularly, providing constructive feedback for continuous improvement.
  • Enhanced operational efficiency by streamlining communication processes within the team.
  • Maintained accurate records of incidents, facilitating data-driven decision-making for policy updates.
  • Managed staff schedules to ensure adequate coverage during peak hours and high-risk events.
  • Reduced response times for emergency situations through regular training and drills.
  • Assisted in the development of emergency plans, contributing to a safer environment for all personnel.
  • Facilitated incident debriefs, incorporating lessons learned into future plans and strategies.
  • Maintained safety standards by conducting regular inspections and implementing corrective actions as needed.
  • Coordinated with maintenance teams to address safety hazards and equipment malfunctions in a timely manner.
  • Developed strong relationships with local law enforcement agencies, promoting cooperation during joint operations.
  • Trained new duty officers on company policies and procedures, ensuring consistent performance across the team.
  • Implemented risk mitigation strategies by identifying vulnerabilities in current systems and processes.

Education

Bachelor of Science - Information Technician (Cyber Security)

ECPI University
04.2024

Associate of Arts (AA) in General Studies -

American Military University
04.2022

Skills

  • Technical support via telephone, email, and chat
  • Troubleshooting hardware, software, and network connectivity issues
  • Excellent customer service and interpersonal skills
  • Networking and network administration
  • Shareholder communications
  • Strong analytical and problem-solving abilities
  • Experience with remote desktop applications and IT support tools
  • Ability to work well in a fast-paced, team-oriented environment
  • Fast Learner
  • Positive Attitude
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Computer Skills
  • Complex Problem-Solving
  • Team Support
  • Research and analysis
  • MS Office
  • Safety Procedures
  • Presentation Development
  • Quantitative Reasoning

Websites

Certification

  • Secret Clearance (Inactive)
  • Comptia Security +
  • NCL Fall 2023 Individual Game
  • NCL Spring 2024 Individual Game
  • Level 2: Microsoft Word Yellow Belt
  • Level 2: Excel Yellow Belt
  • Level 2: PowerPoint Yellow Belt
  • Nvidia: Fundamentals of Deep Learning

Professionaloverview

As a proactive and dedicated IT Service Desk Analyst, I am committed to providing exceptional technical support to ensure the smooth operation of IT services. With a strong foundation in troubleshooting, customer service, and remote technical assistance, I am well-prepared to contribute to the success of SAIC's SMIT program.

Additionalinformation

Able to work rotating shifts, including weekends and holidays, as per client needs., No travel required., No potential for remote work; committed to on-site support at Norfolk Naval Base.

Personal Information

Title: IT Service Desk Analyst

Timeline

Student

ECPI University
02.2023 - Current

Limited Duty Officer 6110

US Navy
07.1998 - 03.2023

Bachelor of Science - Information Technician (Cyber Security)

ECPI University

Associate of Arts (AA) in General Studies -

American Military University

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Brandon Bell