Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Benfield

Wilmington,NC

Summary

Diligent professional with superior work ethic, friendly demeanor and several years of practical experience experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Overview

2
2
years of professional experience

Work History

Seasonal Inbound Stocker

Target
Wilmington, North Carolina
09.2024 - 01.2025
  • Inspected stock for damage or defects and reported issues to management.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Recorded quantity, type and value of materials or items received.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Maintained accurate inventory levels through regular stock checks.
  • Provided customer service by answering questions about product location, price and availability.
  • Palletized merchandise for easy movement to sales floor locations.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Followed safety procedures when handling hazardous material or dangerous goods.

Overnight Stocker

Walmart
Wilmington, North Carolina
08.2024 - 09.2024
  • Followed instructions to properly arrange merchandise items.
  • Identified and quickly handled spill clean-up.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Responded quickly to emergency situations during night shifts.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Maintained an orderly appearance at all times throughout the store.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Worked cohesively with team members in both production and transportation.
  • Organized shelves, racks and bins to ensure product availability.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Reported any suspicious activity or theft immediately to supervisors.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Assisted customers with product, promotion and policy information.

Full-service Shopper

Instacart
Wilmington, NC
01.2023 - 08.2024
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Greeted and assisted customers to foster positive experiences.
  • Loaded groceries into vehicles for delivery to customers' homes or businesses.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.
  • Assisted with unloading groceries from vehicle at customer's residence or business location upon delivery arrival.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.
  • Operated register, handled cash and processed credit card transactions.
  • Obtained signatures from customers upon completion of deliveries as proof of receipt.
  • Verified accuracy of orders prior to delivery.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Suggested comparable products to replace out-of-stock items.

Education

Associate of Arts - Arts

Cape Fear Community College
Wilmington, NC
07-2026

Skills

  • Shelf merchandising
  • Product restocking
  • Inventory cycle counting
  • Workstation cleaning
  • Workflow efficiency
  • Product organization
  • Friendly and personable
  • Verbal and written communication
  • Money handling
  • Customer relationships
  • Positive attitude
  • Punctual and reliable
  • Product sales
  • Problem resolution
  • Critical thinking
  • Typing proficiency
  • Payment processing
  • Call handling
  • Data entry
  • Proofreading expertise
  • Clear communication
  • Workflow management

Timeline

Seasonal Inbound Stocker

Target
09.2024 - 01.2025

Overnight Stocker

Walmart
08.2024 - 09.2024

Full-service Shopper

Instacart
01.2023 - 08.2024

Associate of Arts - Arts

Cape Fear Community College

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Brandon Benfield