Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Bigelow

San Mateo,CA

Summary

Versatile AV Field Engineer and Project Manager with a proven track record at Avidex Industries, LLC, and Stanford University. Excelled in delivering projects within budget and on time, leveraging skills in network configuration and project management. Renowned for teamwork, advanced troubleshooting, and fostering client relations. Achieved significant improvements in customer satisfaction and team proficiency.

Knowledgeable [Desired Position] with strong foundation in field engineering principles and proven history of successful project execution. Demonstrated ability to optimize operational processes and solve complex technical issues. Skilled in troubleshooting and technical communication.

Overview

15
15
years of professional experience

Work History

AV Field Engineer Lv. 2

Avidex Industries, LLC
08.2018 - 11.2024

Created and implemented commissioning strategies leading to timely project delivery within financial limits.

Ensured consistent communication with key stakeholders during the commissioning process.

Communicated with the project manager and the design team on a daily basis providing details of commissioning activities and updating project completion timelines.

Stayed up to date with software tools, IT best practices and trends in conference communication.

Very well versed in AVOIP network architecture, configuration. Including network switch configuration for multicast audio and video products.

Daily activities would include, reviewing techinical documentation and CAD drawings. Verifying installation of the equipment per the design, and validating every connection, making necessary corrections to wiring, termination or place of landing. Updating firmware of all devices ensuring functionality and connection to the AV Lan. Configuring the AV Lan switch if necessary for AVOIP purposes such as network video and multicast audio. Reviewing the Scope of Work aligning results to client goals. Working with programmers who remotely supported control programming and DSP programming. Sometimes making small changes to Crestron and Extron programs to enhance functionality if necessary. Configuring DSP files for each environment. Testing by listening to audio and reconfiguring and retesting ensuring audio quality without feedback or echo in all planned foreseeable situations. Documenting the commissioning process to meet company standards or client standards if provided. Documenting equipment accessibility for IT departments and administrators. Ensuring accessibility on OFE Networks. Acting as liaison between IT professionals and Programmers translating techinical jargon to end users and vice versa. Collecting project deliverables, obtaining verification of project completion from clients and advising the project manager. Providing end user training if requested, or reviewing functionality with main clients, participating in their testing and verification process.

Classroom Technology Specialist

Stanford University
11.2017 - 06.2018
  • Responsible for control room operations of classroom recordings for Stanford's SCPD which were classes that enhanced professional development which were streamed to students around world.
  • Operations included operating 1 or 2 pro PTZ Cameras, mixing presenter speech and presentation audio, operating in class lighting to ensure consistent video quality, communicating with professors about daily needs and goals for each session and working with guest speakers.
  • Mentored student team members in best practices for technology use, fostering a culture of continuous learning and improvement.

Senior Project Manager - Hotel Services

PSAV Presentation Services
02.2010 - 08.2017
  • Responsible for Technical Planning and Execution of Corporate Conference events primarily at the SF Marriott and 86 other Hotels in the Bay Area as needed.
  • Planned all logistics and labor for event support and live events such as general sessions, plenary events, and banquets.
  • Designed CAD diagrams necessary for safety review by the rigging department in case of flying rigs or truss from ballroom fly points and to aid in accurate and efficient event setup.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Developed and maintained project budgets to control costs and meet organizational and project goals.
  • Provided outstanding service to clients through effective communication and prompt issue resolution.

Education

Bachelor of Science - Business Managment

San Francisco State University
San Francisco, CA
06-2006

Skills

  • System configuration & testing
  • Quality assurance
  • Advanced troubleshooting using Source, modifier, destination model
  • Specifications/drawings review
  • Adapting to design/system modifications
  • Network configuration, troubleshooting and documentation
  • Technical reporting and documentation
  • Work Planning and Prioritization

Timeline

AV Field Engineer Lv. 2

Avidex Industries, LLC
08.2018 - 11.2024

Classroom Technology Specialist

Stanford University
11.2017 - 06.2018

Senior Project Manager - Hotel Services

PSAV Presentation Services
02.2010 - 08.2017

Bachelor of Science - Business Managment

San Francisco State University