Brandon Boyd
Birmingham
Summary
Motivated hospitality professional with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Passionate hospitality professional with over 10 years of experience in both property management and the restaurant industry. Proficient in fostering strong relationships with residents and guests, while expertly managing multiple priorities in fast-paced environments. Demonstrates exceptional communication and customer service skills, dedicated to satisfaction and loyalty. Committed to delivering quality service and creating memorable experiences, making a positive impact in every role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Management Tech
Evernest Property Management
Birmingham
06.2021 - Current
- Organized and prioritized schedule for daily property visits across Central Alabama to ensure consistent oversight.
- Provided timely customer service by addressing resident inquiries and resolving requests effectively.
- Coordinated daily administrative tasks, enhancing resident relations and conducting thorough property inspections.
Server/Bartender
Charbar No7
Birmingham
10.2021 - 06.2025
- Executed seamless front-of-house operations to cultivate memorable dining experiences and customer loyalty.
- Fostered positive interactions with guests and coworkers to enhance overall dining experience.
- Recommended menu items while ensuring patrons enjoyed meals.
- Streamlined communication between kitchen and front-of-house staff to ensure accurate and timely order fulfillment.
- Balanced multiple tables to deliver timely service to each guest.
- Trained new wait staff to consistently uphold high service standards, contributing to team cohesion.
- Demonstrated task prioritization skills in dynamic environments while remaining composed.
- Trained new wait staff members to uphold service standards.
Associate
ALDI USA
Alabaster
12.2020 - 06.2021
- Organized merchandise displays to boost sales and improve customer experience.
- Built strong customer relationships through friendly service.
- Managed daily operations, maintaining smooth store functionality.
Server
Olive Garden
Alabaster
06.2018 - 11.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Showcased in-depth knowledge of menu items to enhance customer dining experience.
- Trained new servers on restaurant procedures and menu items, ensuring consistent service quality.
- Utilized POS terminals to efficiently input orders, split bills, and calculate totals, streamlining transaction process.
Server
Cracker Barrel
Calera
09.2016 - 01.2017
Education
High School Diploma - Pell City, Al
Pell City High School
Pell City, Al05-2016
Skills
- Customer service
- Communication skills
- Attention to detail
- Hospitality management
- New hire training
- Point of sale
- Food handling
- Beverage preparation
- Menu knowledge
- Wine pairing
- Beverage recommendations
- Cocktail mixing
Certification
Food Handler Certified
Timeline
Server/Bartender
Charbar No7
10.2021 - 06.2025
Property Management Tech
Evernest Property Management
06.2021 - Current
Associate
ALDI USA
12.2020 - 06.2021
Server
Olive Garden
06.2018 - 11.2020
Server
Cracker Barrel
09.2016 - 01.2017
High School Diploma - Pell City, Al
Pell City High School