Derek Simpson

• Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
• Oversee all property maintenance
• Supervised and instructed assistants.
• Recorded and reported time, deficiencies or other unusual occurrences on work orders.
• Sales and installation of both residential and commercial equipment
• Negotiated prices, terms of sales and service agreements.
• Drove revenue by offering customers accessories and related purchases to complete selections.
• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
• Insure properties and grounds are ready to receive owners and guest upon arrival
• Overseeing all maintenance of homes and properties
• Annual performance reviews
• Supervise vendor work on repairs and scheduled maintenance

Develop, enhance and execute entertainment events with clients. Provide exceptional service to guest for weddings, corporate events, fund raisers etc. Coordinate time lines for caterer, event staff and DJ

• Supervised installation, maintenance and repair of plumbing systems and related appurtenances.
• Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
• Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
• Responded to requests for maintenance and repairs of plumbing and special piping systems
• Trained workers in proper methods, equipment operation and safety procedures.
• Communicated with stakeholders on job milestones.
• Sourced suppliers and purchased necessary materials for work.
• Administered budget, tracked expenses and documented changes.
• Oversaw daily operations at site, keeping team production moving at optimal pace.

• Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
• Studied building plans and working drawings to determine work aids required and sequence of installations.
• Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Installed components to improve HVAC system performance.
• Installed HVAC system expansions, discharge valves, air ducts, dampers and components
• Repaired, replaced and serviced both residential and commercial HVAC equipment, components and wiring.
• Collaborated with customers and asked questions to assess needs and budgets.
• Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
• Recommended H.V.A.C. & Plumbing products and explained features and costs to help customers make educated buying decisions.
• Attended local and national trade shows to discover new products and services for addition to company's current offerings.