Brandon Graham

• Collaborated closely with department heads to identify opportunities for process improvement initiatives.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Solved conflicts and addressed issues that occurred between other entities and business.
• Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.

• Conducted regular inspections to identify potential issues and proactively address them before they became major problems
• Responded promptly to emergency repair requests to minimize downtime and ensure the safety of occupants
• Operated various hand tools (wrenches, screwdrivers) as well as power tools (drills) safely and efficiently
• Maintained accurate documentation of all facility repairs, including detailed descriptions of work performed and parts used
• Demonstrated proficiency in reading technical manuals, blueprints, schematics etc.
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Stocked inventory prizes for amusement team during low peak hours
• Provided exceptional customer service by greeting customers with a friendly demeanor.
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Stayed vigilant of any potential hazards and ensured safety of guests of all ages.
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
• Prepared surfaces by cleaning, scraping, sanding, and patching to ensure proper adhesion of paint
• Cleaned up work area after completing each job by removing debris and storing equipment properly
• Provided technical support to customers regarding game operation instructions and troubleshooting tips
• Collaborated with management team to develop strategies for improving overall gaming experience based on customer feedbacks
• Performed other duties as requested by GM

• Interim Supervisor experience during tenure
• Collaborated with operating room staff to ensure timely availability of sterile supplies for surgical procedures
• Managed inventory levels by monitoring stock levels, ordering supplies as needed, and rotating stock to prevent expiration
• Trained new employees on proper sterilization techniques and departmental policies
• Utilized knowledge of different types of sterilizers (e.g., steam autoclaves) to select appropriate methods based on instrument requirements
• Ensured compliance with all relevant regulatory guidelines, including those set by the CDC, OSHA and other governing agencies
• Maintained a high level of attention to detail when inspecting instruments for cleanliness and functionality
• Contributed to the development of instrument tracking systems to improve inventory management efficiency
• Maintained up-to-date knowledge of industry best practices regarding sterile processing techniques
• Collaborated with clinic managers to develop effective strategies for instrument processing workflow optimization
• Ensured compliance with safety regulations by following standard precautions
• Participated in quality improvement initiatives by identifying areas for process enhancement and implementing solutions
• Maintained confidentiality of patient information at all times, adhering strictly to HIPAA regulations

• Performed decontamination, cleaning, assembly, and sterilization of surgical instruments and equipment according to established protocols
• Maintained accurate records of all processed items, ensuring compliance with regulatory standards
• Collaborated with operating room staff to ensure timely availability of sterile supplies for surgical procedures
• Inspected instruments for damage or defects and reported any issues to the appropriate personnel
• Utilized knowledge of different types of sterilizers (e.g., steam autoclaves) to select appropriate methods based on instrument requirements
• Followed infection control practices and maintained a clean work environment at all times
• Responded promptly to urgent requests from healthcare providers for additional sterile supplies during surgeries or procedures
• Ensured compliance with all relevant regulatory guidelines, including those set by the CDC and FDA

• Prepared OR for each procedure and/or surgery
• Organizing work and utilizing time efficiently
• Clerical duties included; answered incoming and placed outgoing calls, filed paperwork, input patient information in the database
• Drawing of patient labs and transporting specimens to the laboratory
• Safe transferring of the surgical patient
• Positioning of the patient on the OR table
• Maintained a safe environment for the surgical patients by checking the conditions and cleanliness of equipment before procedures
• Demonstrated working knowledge of the specific uses of all equipment and supplies used for all cases
• Maintained a sterile field throughout surgical procedures by adhering to the principles of asepsis
• Assisted in preparation and draping of patient and operative sites
• Anticipating, addressing the needs of patients, surgeons and operating room staff
• Assisted the circulating nurse in maintaining correct needle, sponge, and instrument counts
• Lastly, assisted in maintenance of instruments and equipment by proper utilization, cleaning, and sterilization

Coursework includes but not limited to; Foundations of Animal Care, Animal Behavior, Habitat Assessment and Management.

Weighed GPA - 3.0

Digital Badges received; "Initiating, Conducting, and Foundations in research."

Transferred to Husson University in 2019 to pursue bachelors.