Summary
Overview
Work History
Education
Skills
Websites
Volunteer Discord Moderator
Timeline
Generic
Brandon Bridges

Brandon Bridges

Shelby Township,MI

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

14
14
years of professional experience

Work History

Guest Advocate

Target
10.2019 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Ensured online orders were delivered and processed accurately and efficiently.
  • Assisted in training new team members on company policies, procedures, and guest service standards.

Delivery Driver

Shipt
05.2017 - 08.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Guest Service Attendant

Target
11.2014 - 05.2016
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
  • Demonstrated proactive problem-solving skills when resolving unexpected challenges or complaints from guests.

Guest Service Team Member

Target
04.2013 - 11.2014
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Assisted in training new team members on company policies, procedures, and guest service standards.

Car Wash Operator

Clean Machine
03.2010 - 12.2012
  • Increased repeat business through excellent customer service and attention to detail in car washing processes.
  • Demonstrated technical proficiency by troubleshooting minor equipment malfunctions quickly, minimizing downtime during peak hours.
  • Maximized revenue by upselling additional services such as detailing and waxing packages.
  • Resolved customer complaints promptly and professionally, maintaining a strong focus on customer satisfaction.
  • Maintained a safe work environment, adhering to industry standards and company policies at all times.

Education

High School Diploma -

Avondale High School
Auburn Hills, MI
05.2007

Skills

  • Exceptional communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations

Websites

Volunteer Discord Moderator

I help oversee the daily operations of Larian's Official Discord Server as part of a small team of volunteer moderators, which currently has a bit over 152,000 users.

Timeline

Guest Advocate

Target
10.2019 - Current

Delivery Driver

Shipt
05.2017 - 08.2019

Guest Service Attendant

Target
11.2014 - 05.2016

Guest Service Team Member

Target
04.2013 - 11.2014

Car Wash Operator

Clean Machine
03.2010 - 12.2012

High School Diploma -

Avondale High School

Similar Profiles

CREATE PROFILE
Brandon Bridges