Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Brandon Bright

Buffalo,NY

Summary

Dynamic Systems Specialist with 4+ years of progressive leadership and technical experience. Adept at data analysis and employee management, with a proven track record of enhancing operational capabilities across 14 or more private franchise locations. Helped spearhead efficiency initiatives that significantly reduced labor costs and food waste company-wide for Southwood Management, LLC.

Overview

4
4
years of professional experience

Work History

Systems Specialist & Operations Developer

Southwood Holdings LLC
09.2024 - 09.2025
  • Balanced in-person operational maintenance and remote IT support across 14 locations.
  • Implemented efficiency processes that reduced labor costs and food waste company-wide.
  • Collaborated with vendors to implement software solutions, enhancing operational capabilities.
  • Developed training materials for staff on system usage and protocols to enhance understanding.
  • Analyzed system data to identify trends and recommend actionable improvements.
  • Traveled to train managers, conduct process audits, and enforce compliance via spot checks.
  • Coordinated hiring pipelines and onboarding systems to streamline workforce integration.

Technical Systems Focus (Primarily Virtual IT Role)

Southwood Holdings LLC
01.2024 - 09.2024
  • Developed and deployed iPad-based training systems using Apple Business Manager and MDM.
  • Installed and maintained IT infrastructure company-wide, including Internet and camera systems.
  • Redesigned a custom drive-through system, enhancing reliability and customer experience.
  • Managed security camera systems, ensured compliance checks, and reported to business owners.
  • Contributed innovative solutions to improve team performance and outcomes.

Manager / Supervisor / Team Lead / Sandwich Artist

Subway
06.2021 - 01.2024
  • Promoted to manager of multiple stores within 2.5 years due to consistent high performance.
  • Directed inventory, sales, and daily operations across multiple locations.
  • Supervised and trained over 30 employees.

Education

Bachelor of Science - Computer Science

University At Buffalo (SUNY)
Buffalo, NY
01.2028

Skills

  • Project management
  • Hardware troubleshooting
  • Team collaboration
  • Process improvement
  • Data analysis
  • Employee training

Affiliations

  • Won Merit scholarships for mentoring multiple underclassmen drummers for various traveling bands and musical projects over the course of two years.

References

References available upon request.

Timeline

Systems Specialist & Operations Developer

Southwood Holdings LLC
09.2024 - 09.2025

Technical Systems Focus (Primarily Virtual IT Role)

Southwood Holdings LLC
01.2024 - 09.2024

Manager / Supervisor / Team Lead / Sandwich Artist

Subway
06.2021 - 01.2024

Bachelor of Science - Computer Science

University At Buffalo (SUNY)

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